Crossing Hurdles · 1 day ago
Client Success Manager
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
$100K/yr - $150K/yr
2+ years expCrossing Hurdles is a global recruitment firm partnering with leading US-based startups, and they are hiring for a Client Success Manager for a rapidly scaling AI-driven B2B SaaS company. The role involves owning onboarding and success for landlords, driving lease-ups, and operational excellence while working closely with various stakeholders to simplify complex workflows.
Staffing & Recruiting
Responsibilities
Own onboarding and success for landlords, driving lease-ups and operational excellence with high-stakes relationships
Work closely with vendors, tenants, engineering, and off-shore support while simplifying complex workflows on the phone
Coordinate launches and drive product/process improvements
Qualification
Required
2 - 4 yrs of total experience
Experience in customer success or client management roles
Strong communication and interpersonal skills
Ability to manage high-stakes relationships
Experience in a fast-paced startup environment
Familiarity with SaaS products and technology
Problem-solving skills and ability to simplify complex workflows
Preferred
Experience in the proptech or real estate industry
Knowledge of AI-driven technologies
Experience with onboarding processes
Ability to work with cross-functional teams
Company
Crossing Hurdles
At Crossing Hurdles, we specialise in customised recruitment and staffing solutions designed to drive success for businesses and professionals.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase