Baird & Warner · 2 days ago
Title Order Support
Schaumburg, IL
Full-time
Onsite
Entry Level
1+ years expBaird & Warner is a real estate company seeking a Title Order Support professional. This role is responsible for processing agent orders accurately and efficiently while providing excellent customer service and managing multiple priorities in a fast-paced environment.
Real Estate
Responsibilities
Provide customer service support by answering and directing incoming calls and emails to the appropriate team for timely resolution
Accurately enter and process new title orders placed by clients
Coordinate the new order process with remote teams to ensure timely and efficient setup
Answer and route department phone calls in a professional and courteous manner
Respond promptly to customer service inquiries and requests
Perform general administrative duties and additional tasks as assigned by management
Qualification
Required
High school diploma
Minimum 1 year of customer service experience (customer care, order entry, etc)
Strong written and verbal communications skills
Strong organization and follow-up skills
Ability to multitask and prioritize requests
Strong sense of urgency for exceeding customer expectations
A passionate customer advocate and positive work attitude
Ability to work cross-functionally within the organization
Preferred
Prior experience at a title insurance company or Real Estate brokerage
Benefits
Medical
Dental
401k with employer match
Paid time off
Volunteer time off
Company
Baird & Warner
Established in 1855, family-owned Baird & Warner is Chicagoland’s largest independent real estate services company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Alter Warden
Senior Advisor to the CEO
Steve Baird
Owner and CEO
Company data provided by crunchbase