Spot & Tango · 9 hours ago
Strategic Operations Manager (PupGum)
New York, New York, United States
Full-time
Hybrid
Mid, Senior Level
4+ years expSpot & Tango is an innovative pet health & wellness brand that delivers personalized meal plans on a subscription basis. The role involves owning the end-to-end operations of their recently launched dental chew brand, PupGum, ensuring efficient scaling and collaboration with various stakeholders.
Consumer GoodsE-CommercePet
Responsibilities
Develop and execute roadmap of strategic initiatives to improve margin, support scale, and improve the product and customer experience; initiatives may span product innovation, research and development, procurement strategy, price-pack architecture, fulfillment optimization, and more. Partner with cross-functional teams to support broader initiatives for the brand, including product portfolio expansion, new channels, and geographic expansion
Lead the S&OP process in close collaboration with marketing, finance, and executive leadership to support short and long-term growth objectives. Drive scenario planning and demand modeling to evaluate the impact of key initiatives (e.g., marketing promotions, budget scaling, new channel launches). Translate those key inputs and supply considerations to provide clear recommendations to senior leadership and drive cross-functional alignment
Develop and manage inventory and purchasing plans using historical sales data, demand forecasts, and supplier lead times. Own purchase order execution end-to-end, including ERP entry, supplier coordination, problem solving when unexpected issues come up, and shipment scheduling. Partner with logistics and fulfillment teams to ensure inventory availability aligns with demand
Manage strategic relationships with manufacturing and supply partners to support production planning, product development, and continuous improvement. Identify and execute cost-saving opportunities, lead contract negotiations, and collaborate on long-term capacity planning; travel on-site as needed
Translate customer and consumer insights into actionable improvements across product quality and innovation. Analyze feedback and performance metrics such as retention, NPS, and claims data, and combine with qualitative and quantitative consumer research to inform product innovation and R&D roadmaps
Qualification
Required
2+ years of experience at a top-tier management/strategy consulting firm; experience working in the consumer goods, food, or retail industry is a plus
2+ years of experience in an operating role at a growth-stage startup (e.g., strategic operations, product manager, product innovation / development); experience with consumer and/or subscription businesses is a plus
Exceptional analytical abilities (experience in Excel required, familiarity with data visualization tools like Omni or Tableau preferred)
Experience building and owning demand forecast and inventory models preferred
Bachelor's degree or higher from top-tier university; ideally majoring in business, statistics, mathematics, engineering, economics, or a related field
Proven ability to manage multiple initiatives independently, prioritize effectively, and drive projects from concept to execution
Exceptional work ethic and ability to independently create and drive workstreams in a fast-paced, deadline-driven startup environment
Comfortable working and communicating with employees at senior levels of the organization, including the CEO, COO, and other senior leaders
Self-starter who is comfortable with ambiguity and able to react quickly to changing priorities
Preferred
Experience building and owning demand forecast and inventory models
Familiarity with data visualization tools like Omni or Tableau
Dog lovers are a plus!
Company
Spot & Tango
Spot & Tango is an innovative pet health and wellness brand that provides dogs with fresh, human grade meals.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$56.95MKey Investors
Valor Equity PartnersGuild Capital
2022-03-22Series B· $38.5M
2022-03-22Series A· $13.25M
2020-04-07Seed· $4.2M
Leadership Team
Russell Breuer
Founder & CEO
Recent News
Business Insider
2025-03-29
Company data provided by crunchbase