Cool Today - Cooling, Plumbing, Electrical · 12 hours ago
Dispatcher - Sarasota
Sarasota, FL, US
Full-time
Onsite
Entry Level
1+ years expCool Today is Florida’s premier heating and cooling company, dedicated to delivering exceptional customer service. They are seeking a Dispatcher to schedule and monitor technician assignments, manage work orders, and facilitate communication between field personnel and customers.
ConstructionHeating Ventilation and Air Conditioning (HVAC)Service Industry
Responsibilities
Schedule and monitor daily technician schedule
Dispatch work orders to field technicians according to priority and location
Receive and record completed work orders from the field technicians
Contact customers to confirm next-day appointments
Communicate with field personnel via Outlook
Handle paperwork for assigned departments and technicians
Maintain accurate technician database
Coordinate parts scheduling
Answer general questions regarding rebates, system operations, warranties, etc. from customers
Qualification
Required
Minimum 1 year of dispatching experience, preferably in HVAC, Plumbing, or a related industry
Basic computer proficiency, particularly with Microsoft applications
Must be able to work evenings and weekends
MUST have Experience(Trades Dispatching preferred)
Must have a flexible work schedule, can be staffed any time from 7am to 10pm
Preferred
High School Diploma or GED preferred
Experience with Service Titan is a plus
Benefits
Robust PTO Plan
Health, Vision and Dental plans for you and your family to choose from
401K Retirement Plan with company match up to 30%
Life Insurance, Short-Term and Long-Term Disability
Special Program Options: FSA, EPA, Legal Services, and Identity Theft
Continuous Training for your Professional Development
Working in a dynamic, collaborative, and fun environment
Coached and supported career growth
Company
Cool Today - Cooling, Plumbing, Electrical
Cool Today is the home of the LIFETIME WARRANTY.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Brando, MBA
Chief Financial Officer
Company data provided by crunchbase