Accenture Federal Services · 3 hours ago
Product Designer
Washington, DC
Full-time
Onsite
Entry, Mid Level
$78K/yr - $153K/yr
2+ years expAccenture Federal Services is dedicated to enhancing the capabilities of the US federal government through technology and innovation. The Product Designer will create user-centered digital products and services for government agencies, collaborating with various teams to deliver accessible and compliant solutions throughout the product lifecycle.
ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services
No H1B
U.S. Citizen Only
Responsibilities
Design end-to-end digital experiences for federal programs, platforms, and services, from discovery and concept development through delivery and continuous improvement
Translate user needs, policy requirements, and mission goals into clear, accessible, and actionable design solutions
Collaborate closely with product owners, engineers, researchers, content strategists, and accessibility specialists in agile, DevSecOps-oriented teams
Create design artifacts such as user flows, wireframes, prototypes, journey maps, and service blueprints to align teams and stakeholders
Apply and contribute to design systems (e.g., U.S. Web Design System or agency design systems) to ensure consistency, scalability, and speed to delivery
Ensure designs meet federal accessibility, usability, and security requirements (e.g., WCAG, Section 508)
Participate in stakeholder workshops, design reviews, and sprint ceremonies to support decision-making and delivery
Use qualitative and quantitative feedback (analytics, usability testing, Voice of the Customer) to measure adoption, satisfaction, and mission impact
Qualification
Required
Bachelor's degree or equivalent experience
2-3 years of experience solving complex design problems and strategic skills to deliver best-in-class solutions
2-3 years of experience designing digital products or services in consulting, in-house, or agency environments
Experience or demonstrated ability in utilizing AI-driven methodologies to shape and deliver findings or artifacts
Strong foundation in human-centered design principles, UX, and interaction design principles for browser-based, native application, and platform experiences
Experience working across the product lifecycle, from discovery through delivery and iteration
Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Framer)
Experience collaborating with engineering and product teams in agile or iterative delivery models
Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences
Portfolio demonstrating problem-solving, accessibility considerations, and impact—not just visual execution
Preferred
Experience working with federal agencies or on public-sector digital services
Familiarity with U.S. Web Design System (USWDS) and federal design patterns
Experience designing for complex, high-traffic platforms serving diverse audiences
Understanding of various technology platforms – Salesforce, ServiceNow, PEGA, etc. - that support user experiences
Demonstrable understanding of technical (HTML/CSS/JavaScript), creative and implementation lifecycles
Exposure to service design, journey mapping, or omni-channel government services
Experience supporting data-informed design using analytics or Voice of the Customer tools
Prior experience in client-facing or consulting roles within regulated environments
Relevant Master's Degree
Company
Accenture Federal Services
Accenture Federal Services is a leading US federal services company and subsidiary of Accenture.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ron Ash
CEO and Chairman of the Board
Bharat Patel
Managing Director, AI Missions
Recent News
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