Nuvei · 10 hours ago
Partner Operations Coordinator
United States
Full-time
Remote
Entry Level
2+ years expNuvei is a company focused on ACH and Online Banking solutions, seeking a Partner Operations Coordinator to provide internal operational support. The role involves coordinating onboarding workflows, managing application intake and documentation, and ensuring operational readiness for Relationship Managers.
FinanceFinancial ServicesFinTechPayments
Responsibilities
Coordinate ACH merchant and partner onboarding workflows, ensuring required applications and documentation are complete and internal onboarding prerequisites are met prior to Relationship Manager assignment
Manage the internal submission, validation, and tracking of ACH merchant and partner applications to ensure accuracy and completeness
Serve as the primary internal coordination point during onboarding across cross-functional teams to support readiness for RM engagement
Monitor and triage inbound inquiries received through the shared sales inbox, performing initial screening and routing to the appropriate owner
Schedule and lead initial onboarding calls with partners to walk through processes and capture requirements, with assigned RMs present
Own post-call follow-up execution, including preparation and distribution of onboarding summaries, coordination of documentation requests, and tracking of internal action items
Prepare and distribute standardized ACH document packages, agreements, applications, and onboarding materials
Manage and maintain partner-specific ACH application templates, including custom pricing and configuration fields, ensuring alignment with approved commercial inputs and centralized control
Maintain and coordinate updates to ACH agreements, applications, reference documentation, forms, and external-facing materials in collaboration with Marketing, Product, Legal, and Operations, ensuring accuracy and organized storage
Serve as an internal point of contact for day-to-day ACH process and documentation questions, escalating policy, pricing, or exception requests as appropriate
Collaborate with Learning & Development and other stakeholders to maintain accurate, version-controlled ACH content within the Nuvei Info Center and other internal knowledge repositories
Prepare and maintain routine operational reports related to onboarding status, documentation completeness, and pipeline activity to support visibility and coordination
Identify recurring issues, process gaps, or inefficiencies within onboarding and partner operations workflows and recommend improvements to enhance consistency and execution efficiency
Qualification
Required
Strong organizational and prioritization skills
Knowledge of CRM systems and onboarding/partner operations workflows
Strong problem-solving and written/verbal communication skills
Proficiency in Excel, Word, PowerPoint, and Outlook; familiarity with PDF editing tools preferred
Preferred
Experience in partner enablement content, documentation management, and cross-functional projects
2yrs+ payments or fintech industry experience
Company
Nuvei
Nuvei is a fintech company offering a modular, flexible platform for payments, payouts, card issuing, banking, and risk/fraud management.
1001-5000 employees
H1B Sponsorship
Nuvei has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (2)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$830MKey Investors
Ryan ReynoldsLa Caisse,NovacapGoldman Sachs
2024-04-01Acquired
2023-04-16Post Ipo Equity
2021-10-05IPO
Leadership Team
Scott Calliham
SVP, Chief Strategy Officer
Katie Flynn
Director, People Engagement & Experience
Recent News
Crowdfund Insider
2026-01-14
Electronic Payments International
2026-01-09
2026-01-09
Company data provided by crunchbase