NEOGOV · 9 hours ago
Business Services Supervisor
Tacoma, WA
Full-time
Onsite
Senior Level
$110K/yr - $155K/yr
5+ years expThe City of Tacoma is seeking a Business Services Supervisor for its Power Shared Services division. This role involves providing strategic and operational leadership to enhance business and financial practices while overseeing budgeting, contracting, and procurement support.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead PSS Business Services Program – Oversee the development, implementation, and continuous improvement of PSS’s business and financial processes, ensuring alignment with Tacoma Power’s strategic goals and compliance requirements
Provide Financial and Contracting Oversight – Direct budgeting, procurement, contracting, and financial reporting for PSS, including managing solicitations, contracts, grants, invoicing, and compliance related closeouts
Manage Capital Budget Portfolio – Lead PSS’s capital planning process, including business case development, portfolio coordination, alternatives evaluation, and reporting to ensure transparency and effective decision-making
Supervise and Develop Staff – Provide leadership, mentorship, and direction for staff, including assigning work, setting goals, and overseeing contractors and consultants supporting PSS operations
Serve as Liaison and Representative – Represent PSS with City departments and external stakeholders on matters involving legal, financial risk, procurement, and policy; establish and maintain effective service level agreements with internal customers
Advance Business Process Maturity – Map, develop, and optimize business processes, tools, dashboards, and documentation; lead change management efforts and communicate process improvements to PSS leadership and staff
Enhance Business Analytics and Reporting – Compile and analyze financial and performance data; prepare dashboards, reports, and presentations that improve visibility into operational and financial performance for PSS leadership
Qualification
Required
Bachelor's degree public or business administration or directly related field such as Finance
5 years of progressively responsible analytical and/or program coordination/management work in area related to assignment including 1 year prior at senior, lead and/or supervisory level
WA driver's license required, as travel between department locations may be required
Individuals must pass a background check
Benefits
Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.
Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.
Vision Coverage: For eligible employees and their eligible dependents.
Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.
Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.
Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.
Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System.
Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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