Millcraft · 1 day ago
Sales Account Manager
Nashville, TN
Full-time
Onsite
Mid Level
3+ years expMillcraft is a family-owned company dedicated to quality and customer service in the paper, packaging, and graphic industries. They are seeking a motivated Account Manager to develop and maintain strong customer relationships while driving sales through direct outreach and relationship-building efforts.
3D PrintingConsumer GoodsManufacturingProduct Design
Responsibilities
Cultivate strong client relationships by understanding their needs and delivering bespoke solutions
Drive profitable growth by presenting and promoting our products and services
Serve as a liaison between clients and internal resources, ensuring seamless communication and resource allocation
Provide expert guidance to Customer Services Representatives, ensuring adherence to quality standards and customer specifications
Lead new business acquisition efforts through proactive prospecting and networking, leveraging various channels including social media
Gather and provide valuable feedback from clients to enhance service offerings and product development
Maintain accurate records of customer information, sales activities, and business opportunities
Prepare compelling presentations, proposals, and price quotations, demonstrating the value of our solutions effectively
Foster collaboration across functional units to optimize operational efficiency and customer satisfaction
Contribute to the development of actionable solutions and best practices through feedback and collaboration
Qualification
Required
Bachelor's degree in business or related field is preferred, relevant experience will also be considered
3+ years of experience in sales or customer experience role
Proficiency with Microsoft Office Suite and CRM is required; experience with Microsoft D365 preferred
Willingness to travel 1.5 hours from Nashville is required to visit customers and prospects
Proven expertise in sales promotion and business development and/or demonstrated experience managing customer relationships
Exceptional verbal and written communication skills, with a polished and professional demeanor
Highly responsive, proactive, and dedicated to providing outstanding customer service
Strong negotiation skills and the ability to influence and persuade stakeholders
Excellent organizational, time management, and follow-up skills, with the ability to focus on achieving goals
Ability to create presentation-ready, polished written materials that are effective and aesthetically pleasing
Self-motivated, disciplined, and driven to succeed, with a high level of accountability and engagement
Preferred
Experience in the paper, packaging, large format printing or sign and banner industry is a plus
Experience with Microsoft D365 preferred
Company
Millcraft
Millcraft is a paper & forest products company providing papers, envelopes, packaging, and graphic design products.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Hegeman
Chief Financial Officer
James "Greg" Lovensheimer
Exec VP Chief Operating Officer
Recent News
Business Journals
2022-03-21
Company data provided by crunchbase