First Federal Bank · 1 day ago
Electronic Services Specialist
Twin Falls, Idaho, United States
Full-time
Onsite
Entry Level
2+ years expFirst Federal Bank is a community-focused financial institution that has been serving its members for over 100 years. The Electronic Services Specialist will assist with various electronic banking responsibilities, including wire transfer processing and online banking support, while also overseeing Visa Gift Card operations and communicating with vendors to resolve technical issues.
BankingCommunitiesFinanceFinancial Services
Responsibilities
Assist Electronic Services staff with various responsibilities, to include wire transfer processing, ACH processing, ATS setups and maintenance, dispute resolution, and Online Banking support
Oversee Visa Gift Card ordering, disbursement, and tracking
Communicate with vendors to assist in resolving system and technical issues
Provide support to branches and other departments with incoming phone calls, e-mails, and EBS Desk inquiries
Assist with department procedural updates and maintain procedure manual
Complete other duties as assigned
Qualification
Required
High School Diploma or equivalent
Two (2) years of experience working in banking
Preferred
Two (2) years of experience working in electronic services for a bank
Benefits
Paid vacation
Sick leave
Holidays
Health insurance
Dental insurance
Vision insurance
401(K) retirement
Educational assistance
Life insurance
Long-term disability insurance
Paid community service hours
Pay-It-Forward program
Company
First Federal Bank
At First Fed, we pride ourselves on being Idaho’s only mutual bank with no shareholders or majority owners.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Meyerhoeffer
President and CEO
Michael D Traveller
Chief Financial Officer
Recent News
First Federal Savings Bank
2025-04-11
First Federal Savings Bank
2025-04-10
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