New American Funding · 9 hours ago
Benefits Coordinator
United States
Full-time
Remote
Entry Level
$26/hr - $26/hr
2+ years expNew American Funding is seeking a Benefits Coordinator to assist in the administration and management of employee benefits programs. The role involves ensuring compliance with regulations, maintaining accurate records, and providing guidance to employees regarding their benefits options and enrollment processes.
Financial ServicesLendingMortgage
Responsibilities
Support in answering and responding to Benefit questions from employees and assist them with enrollments, cancellations, dependent changes, etc
Assist in the day-to-day administration of employee benefit programs, including health insurance, dental, vision, life insurance, 401(k), pension plans, and wellness programs
Management of the NAFBenefits email box, ensuring emails are answered or assigned and resolved within set SLA’s
Approve pending benefit elections weekly and or daily in Dayforce. Maintains accurate and up-to-date benefits records for all employees
Assist in the benefits enrollment process during open enrollment periods
Ensure timely communication with employees regarding benefits options, eligibility, and plan changes
Process Medical Support Notices, taking appropriate action and responding within set deadline
SPOC for offshore team performing Benefit functions, ensuring the work is correct and processed within set SLA’s
Prepares and designs the Benefits Plan highlight overview annually for publication and open enrollment
Manages the HSA accounts for the employer and employee contributions, coordinating with Optum and AP for timely wire transfers
Maintains vendor contact to investigate discrepancies and provide information in non-routine situations
Provide one-on-one support for employees to explain benefits options, the enrollment process, and assist with any problems or concerns
Organize and conduct educational sessions or webinars to inform employees about available benefits
Reviews reports from plan providers to verify accuracy and resolve discrepancies
Maintains employee HIPAA files and other record keeping
Assists in other employment activities
Maintain Daily/Weekly Updates to Spreadsheets
Work on Special Projects
Other Duties as assigned
Qualification
Required
Attention to detail and accuracy
The ability to work independently and as a team player
Problem solving and analytical skills
Strong excel skills, ability to pull data and analyze findings, preparation of reports to leadership
Strong communication skills, verbal and written
High work ethics as well as high level of confidentiality to ensure proper handling of sensitive information
2+ years' experience in Human Resources
A minimum of 2 years' experience of benefit administration experience within the Human Resources field including extensive knowledge of the Affordable Care Act, ERISA, and all applicable local, State, and Federal laws surrounding leave of absences and benefits
Must be able to verify identity and employment eligibility to work in the U.S
Preferred
Dayforce experience
2 years' experience in benefits administration
Familiarity with benefits software and tools
Benefits experience in a multi-state, multi-employer company
Certified Employee Benefit Specialist (CEBS) or similar certifications are a plus
Bachelor's degree related field
Benefits
Health insurance
Retirement plans
Wellness initiatives
Dental
Vision
Life insurance
401(k)
Pension plans
Company
New American Funding
New American Funding provides cutting-edge marketing and technology efforts allow us to compete with large banks.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rick Arvielo
Co-Founder and CEO
Jeff Farinich
SVP Technology and Chief Information Security Officer
Recent News
HousingWire.com
2025-12-24
2025-12-22
HousingWire.com
2025-10-29
Company data provided by crunchbase