Allara · 3 hours ago
Patient Engagement Coordinator
United States
Full-time
Remote
Entry Level
$20/hr - $20/hr
1+ years expAllara is a comprehensive women’s health provider that specializes in expert, longitudinal care that supports women through every life stage. The Patient Engagement Coordinator will be responsible for proactive outreach to patients, scheduling visits, and communicating information to enhance patient retention and health outcomes.
Health CareMedicalmHealthWellness
Responsibilities
Execute strategic omnichannel outbound campaigns (phone, SMS, and live video call) to engage warm leads and drive enrollment into Allara's care programs
Proactively identify and reach out to disengaged patients to understand their barriers to follow-up, re-articulate the value proposition of continued care, and successfully facilitate their re-connection with their Allara care team
Act as the primary point of contact, utilizing empathetic, patient-centric communication to clearly explain care plans, treatment pathways, and the full range of Allara's offerings
Build strong rapport with patients through personalized assistance, helping them navigate their healthcare journey with compassion, professionalism, and persuasive support
Efficiently manage scheduling, coordinate telehealth services, and ensure accurate, timely communication of sensitive patient information between providers, patients, and internal operations teams
Maintain expert knowledge of Allara’s clinical workflows and service offerings to ensure smooth, high-quality patient support that consistently meets enrollment and follow-up goals
Qualification
Required
1+ years of proven experience in a patient coordination, care navigation, account management, or sales role
Exceptional verbal and written communication skills with a demonstrated ability to build rapport quickly, handle objections, and clearly convey value in complex conversations
Strong creative problem-solving skills focused on removing patient/customer barriers to enrollment and ensuring smooth coordination of patient requests
High technical proficiency, comfortable navigating multiple CRM/EMR systems and handling sensitive data
A quiet, private workspace with reliable internet to support confidential patient communications
Ability to dedicate 30 weekly hours
Preferred
Experience in digital health, telehealth, or virtual care organizations
Familiarity with patient/customer relationship management (CRM) systems or Electronic Health Records (EHR)
Benefits
A collaborative, mission-driven culture focused on improving patient care
Company
Allara
Allara is a specialty care platform that offers a healthcare program for women's hormonal health and PCOS through virtual appointments.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$38.5MKey Investors
Index VenturesGoogle VenturesGlobal Founders Capital
2025-01-24Series B· $26M
2023-10-18Series A· $10M
2021-06-09Seed· $2.5M
Leadership Team
Rachel Blank
Founder & CEO
Recent News
2025-02-05
alleywatch.com
2025-02-04
2025-01-27
Company data provided by crunchbase