Customer Marketing Manager jobs in United States
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Mosaic North America · 4 hours ago

Customer Marketing Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
money$98K/yr - $140K/yr
date5+ years exp

Mosaic North America is a leading integrated marketing agency specializing in creating brand experiences. They are seeking a Customer Marketing Manager to lead customer advocacy efforts, elevate customer stories, and shape the understanding of RCS for Business' impact.

AdvertisingBrand MarketingMarketingRetail

Responsibilities

Customer Advocacy Program: Execute the day-to-day implementation of the customer reference program for RCS for Business, serving as a key external contact for some of the world’s most recognized brands
Storytelling and Content Scaling: Create and implement a holistic strategy to develop and scale customer advocacy content, including case studies, video testimonials, and speaker opportunities, to demonstrate the ROI and impact of RCS for Business
Reference Management: Identify and onboard new reference customers. Manage and monitor customer reference activity, keeping data current and accurate to ensure BD, Product, and Marketing teams have ready access to compelling customer stories

Qualification

Customer marketing experienceStorytelling skillsProject managementTech industry experienceContent developmentRelationship buildingAnalytical mindsetVideo content productionCommunication

Required

5+ years of experience in customer marketing, customer advocacy, customer evidence, or related roles
Experience within the tech or telecommunications industry
Post-secondary education in Marketing, Communications, Business, or a related field
Strong storytelling and content development skills
Experience engaging customers and building trusted relationships with global brands
Excellent communication skills and comfort presenting to senior stakeholders
Strong project management capabilities and ability to manage multiple engagements simultaneously

Preferred

Experience with business messaging, mobile communications, MarTech, or AdTech
Experience producing video content or managing customer testimonial projects
Background working with international markets or global customer bases
Analytical mindset with the ability to turn metrics into insights and narrative

Company

Mosaic North America

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Glassdoor3.8
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Mosaic is a experiential, retail, shopper and content marketing.
dateFounded in 1986
location
Irving, Texas, USA
people-size5001-10000 employees
web-link
http://www.mosaic.com/

Funding

Current Stage
Late Stage

Leadership Team

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Tony Ciresi
Senior Vice President, Commerce
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Recent News

PR Newswire
Mosaic Names Nick Pilon New Group Creative Director, Design
2023-12-22
PR Newswire
Mosaic North America Appoints Industry Leader Joey Carosella as EVP of Operations
2022-07-07
PR Newswire
Mosaic North America Appoints Tony Ciresi as SVP of Commerce-US
2022-05-05
Company data provided by crunchbase