Publix Pharmacy · 10 hours ago
UX Content Design Analyst
Publix Super Markets is a leading privately-owned supermarket in the US, known for its commitment to community involvement and sustainability. The UX Content Design Analyst will lead the UX research strategy, gathering insights to influence UX roadmaps and inform content and design decisions.
Retail
Responsibilities
Conduct qualitative and quantitative user research (usability testing, interviews, surveys, contextual inquiries) to identify user behaviors, needs and preferences
Analyze and interpret data to identify user trends and gaps between business expectations and UX to develop design decisions, project roadmaps, journey maps, and presentations
Create user personas and visualizations that reflect the diverse needs and behaviors of a product’s user base and ensure different perspectives are considered in the design process
Present UX insights and provide research to guide future roadmaps, project planning, decisions, and strategy execution
Qualification
Required
Bachelor's degree in human computer interaction, human factors, psychology, UX/UI/product design, computer science, information technology or related area or equivalent experience
at least four years of experience in market research, business analysis, UX design research or related area
basic Microsoft Word and Excel skills
intermediate Microsoft PowerPoint skills
knowledge of usability testing software
expertise in qualitative and quantitative research methods, including user interviews, surveys and usability testing
proficiency in data analysis techniques with experience in analyzing web analytics, user data and user feedback
familiarity with modern design research tools and frameworks for mapping user journeys and creating storyboards
proven track record in user research, design research or similar role in a dynamic, multi-stakeholder environment
experience in building consensus and influencing cross-functional teams to adopt data-driven insights
ability to self-direct work activities and take action on tasks without direction from a supervisor
must be at least 20 years old with a valid driver's license willing to operate a vehicle and have driving record verified
Preferred
Master's degree in in human computer interaction, human factors, psychology, UX/UI/product design, computer science, information technology or related area
six or more years of experience in market research, business analysis, UX design research or related area
UX research or design certifications
intermediate Microsoft Word and Excel skills
knowledge of Figma
knowledge of conversational Spanish
Benefits
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
Company
Publix Pharmacy
Publix proudly launched its first pharmacy in 1986. Today, we have expanded to over 1,300 locations, opening up to 40 new ones annually.
Funding
Current Stage
Late StageCompany data provided by crunchbase