Faire · 10 hours ago
Community Specialist (Temporary 6-Month Contract)
San Francisco, CA
Contract
Hybrid
Entry Level
$40.40/hr - $55.55/hr
1+ years expFaire is an online wholesale marketplace that empowers independent retailers globally. They are seeking a temporary Community Specialist to manage engagement across social channels and private communities, focusing on brand trust and customer advocacy.
E-CommerceMarketplaceRetailRetail TechnologyWholesale
Responsibilities
Own daily community management across Faire’s social channels, review platforms, and private communities
Maintain a 24-hour weekday SLA on priority inbound responses
Manage proactive and reactive engagement across Instagram, Facebook, LinkedIn, and Reddit
Engage consistently on Faire-owned content and relevant customer content
Escalate sensitive or high-risk issues in partnership with Social and cross-functional stakeholders
Maintain and grow Faire’s customer and creator database
Identify and surface high-quality UGC and strong-fit community members
Support social and campaign activations by identifying spokespeople and managing outreach
Synthesize qualitative community feedback into clear, actionable insights for internal teams
Qualification
Required
1-2 years managing customer-facing communications on social channels
Strong customer empathy and judgment in public-facing situations
Excellent organization and prioritization skills in a high-volume environment
Clear written communication and ability to write on-brand, platform-appropriate copy
Experience handling escalations of customer issues
Benefits
Equity
Benefits
Company
Faire
Faire is a marketplace and wholesale platform that helps retailers find and buy wholesale merchandise for their stores.
1001-5000 employees
H1B Sponsorship
Faire has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (8)
2023 (14)
2022 (26)
2021 (9)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$1.71BKey Investors
WCM Investment ManagementShopifySequoia Capital
2025-11-17Secondary Market
2023-09-27Corporate Round
2022-05-10Series G· $416M
Leadership Team
Max Rhodes
Co-founder and CEO
Daniele Perito
Board Member & Co-Founder
Recent News
Crunchbase News
2026-01-22
Digital Commerce 360
2025-12-31
Company data provided by crunchbase