Customer Service Representative I jobs in United States
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Indiana University Health · 3 hours ago

Customer Service Representative I

positionAvon, IN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Indiana University Health is looking for a Customer Service Representative I to join their team at Avon Urgent Care. The role involves patient check-in, insurance verification, and coordinating care while ensuring excellent customer service and support to patients.

EducationHealth CareHospital
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H1B Sponsor Likelynote

Responsibilities

Patient check-in and coordination of care
Insurance verification
Occupational Health support
Processing and accepting patient payments
Responding to patient inquiries via phone and email
Determining the best method for resolving patient issues within organizational guidelines
Coordinating issue resolution with other departments
Collecting patient demographic and billing information for data entry and scheduling

Qualification

Medical terminologyMedical codingTyping 30+ WPMBasic software applicationsMultitaskingCustomer service mindsetProfessional communicationTeam collaborationInitiativeFlexibility

Required

High School Diploma or GED required; no prior experience needed
Ability to type 30+ words per minute
Working knowledge of computers and basic software applications

Preferred

Knowledge of medical terminology and medical coding preferred

Company

Indiana University Health

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Indiana University Health is an academic medical center and comprehensive healthcare system. It is a sub-organization of Indiana University Bloomington.
dateFounded in 1997
location
Indianapolis, Indiana, USA
people-size10001+ employees
web-link
http://iuhealth.org

H1B Sponsorship

Indiana University Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (140)
2024 (25)
2023 (15)
2022 (23)
2021 (11)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$1.19M
Key Investors
Ball Brothers FoundationHealth Resources and Services Administration
2024-11-02Grant· $0.01M
2023-07-21Grant· $1.17M

Leadership Team

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Jennifer Alvey
Senior Vice President and Chief Financial Officer
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Kelly Whitaker
Program Manager (Supporting SVP/CFO)
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Recent News

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2025-12-18
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2025-09-22
Company data provided by crunchbase