MasterControl · 2 hours ago
Sales Development Representative
Salt Lake City
Full-time
Onsite
Entry Level
1+ years expMasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. As a Sales Development Representative (SDR), you will work closely with sales and marketing teams to drive lead generation and qualification, managing the sales pipeline and nurturing leads before transitioning them to the sales team.
Life ScienceProductivity ToolsProduct ManagementQuality AssuranceSoftware
Responsibilities
Nurture the sales pipeline by identifying and qualifying high-quality opportunities
Conduct thorough account research to identify key decision-makers and generate interest in MasterControl solutions
Perform outbound calling and prospecting to drive lead generation
Manage and monitor inbound lead activities, providing timely follow-up to marketing campaigns
Effectively address prospect objections and articulate MasterControl's value proposition
Tailor conversations to promote software solutions across various management levels and business disciplines
Qualify sales leads based on established lead qualification criteria
Ensure a smooth hand-off of qualified opportunities to the sales team by providing accurate and comprehensive lead information
Develop strong relationships with prospects, delivering exceptional customer service throughout the lead nurturing process
Acquire and maintain an in-depth understanding of MasterControl's technology, effectively communicating its capabilities and advantages to potential customers
Collaborate on industry-specific scripts and email templates
Continuously enhance knowledge of MasterControl's products and market landscape through online webinars, training, and marketing materials
Monitor social media platforms, create keyword alerts, and share relevant information with content creators and social media responders
Accurately record all activities in the CRM system and update records as needed
Utilize Pardot Marketing Automation tool to support lead generation efforts
Qualification
Required
Exceptional written, verbal, and listening communication skills
Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment
Strong problem-solving and adaptation skills
Positive attitude and high energy
1-3 years of sales or sales support experience (technology industry preferred)
Experience working in a team environment while maintaining independence
Demonstrated success in account penetration through email outreach (candidates must provide samples)
Proven ability to overcome objections
Prior experience with Salesforce CRM and Pardot marketing automation tool
Bachelor's degree or equivalent work experience
Solid work ethic and a mature, professional demeanor
Comfort with cold calling and a self-disciplined, organized approach
Good understanding of business and technical concepts
Strong attention to detail and ability to navigate organizations from top down
Proficiency in Microsoft Office suite
Benefits
Competitive compensation
100% medical premium coverage (yes, you read that right!)
401(k) plan with company match
Generous PTO packages that increase with tenure
Schedule flexibility
Fitness clubs (you get paid to have fun and be active!)
Company parties and employee recognition programs
Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
Onsite physician and massage therapist
Innovation center and gaming rooms at the office
Dental/vision plans
Employer paid life insurance policy
Much, much more!
Company
MasterControl
MasterControl develops quality and manufacturing software solutions to help the life science sector manufacture and commercialize products.
501-1000 employees
H1B Sponsorship
MasterControl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (6)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Sixth Street
2022-12-15Series A· $150M
Leadership Team
Jonathan Beckstrand
Chief Executive Officer
Kelly Starman
Chief Marketing Officer
Recent News
2025-12-04
Company data provided by crunchbase