Diverse Business Systems, Inc. · 18 hours ago
Help Desk Technician
Battle Creek, MI
Full-time
Onsite
Senior Level
5+ years expDiverse Business Systems, Inc. is seeking a reliable and detail-oriented Help Desk Technician to join their team. This role involves monitoring and controlling computer systems and networks to ensure optimal performance and reliability, while maintaining the integrity of data processing operations.
GovernmentNetwork Security
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Pam Downey
Responsibilities
Ability to assist in performing technical operation and testing of various types of fully integrated computer-based systems in a supervised setting
Ability to efficiently manage and prioritize a workload of assigned tickets
Ability to communicate effectively with peers and leadership in a team-focused environment
Ability to seamlessly transition from daily operations to project actions, and vice-versa
Ability to receive and accurately follow guidance and SOP’s provided by contract and government leadership
Ability to adapt to new situations and policies in the ever-developing technical world
Ability to operate a variety of system components to include hardware, software, and mass storage technology
Ability to operate, under supervision, communications-computer systems, and install, implement, maintain and tune operating systems, disk and tape management systems, and computer operations automation software
Qualification
Required
Must have one of the following active IAT II or III certifications: Security+ CE -- CASP+ CE -- CCNA Security -- CySA+ -- GICSP -- GSEC -- SSCP -- CCNP Security -- CISA -- CISSP (or Associate) -- GCED -- GCIH
DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on first day
MANDATORY - minimum Active DoD Secret Clearance
MANDATORY minimum of 5 years Desktop Support experience
Benefits
Paid Time Off
Medical
Dental
Vision
Life
Disability
401k with match
Tuition Reimbursement
Company
Diverse Business Systems, Inc.
Diverse Business Systems, Inc. is veteran and minority-owned small business.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase