Crimson Cup Coffee & Tea · 3 weeks ago
Personal and Professional Development Manager
Crimson Cup Coffee & Tea is a growing company in the coffee and beverage industry, committed to delivering exceptional quality and service. They are seeking a Personal and Professional Development Manager to champion and evolve their internal training ecosystem, focusing on developing and implementing training programs to grow employees across various roles and enhance their skills.
CoffeeFood and BeverageFood Processing
Responsibilities
Champion and embed our cultural pillars and core business processes throughout the organization, ensuring they guide decision-making and are consistently reinforced across all roles and programs
Design and implement new training curriculum tailored to various roles: front-line café/barista staff, wholesale support, warehouse/logistics, and leadership
Collaborate with the Founder & President to align training initiatives with company values and growth goals
Incorporate both technical training (e.g. coffee knowledge, equipment handling, customer service) and personal development (e.g. communication, time management, leadership)
Create engaging learning content (in-person workshops, online modules, videos, etc.)
Identify and recommend an appropriate Learning Management System (LMS) to host and track ongoing training
Lead training sessions, manage schedules, track completion rates and performance impact
Partner with department managers to identify skill gaps and create individual development plans
Foster a culture of coaching, mentorship, and internal career growth
Provide tools and support for team leads and managers to train and coach their staff effectively
Define success metrics for learning programs and regularly gather feedback
Track ROI on training through performance improvements, retention, and engagement
Continuously improve programs based on results and company direction
Qualification
Required
Intrapreneurial thinking with the drive to achieve results
5+ years experience in learning & development, training, HR, or leadership development
Strong facilitation and interpersonal skills - comfortable leading a session in a café or boardroom
Experience designing and developing training programs and materials from scratch, with strong project management skills to plan, coordinate, and deliver initiatives effectively
Deep interest in both personal and professional growth frameworks
Preferred
Coffee/Beverage industry knowledge or barista experience
Familiarity with AI and LMS platforms (e.g., TalentLMS, Lessonly, or similar)
Coaching certification or instructional design training
Benefits
Opportunity to build a company-wide development program from the ground up.
Collaborative work environment with direct access to leadership.
Room for creativity and autonomy.
Passionate, mission-driven team with a shared love for coffee, beverage, craft and cuisine.
Company
Crimson Cup Coffee & Tea
Crimson Cup has been roasting award-winning coffee in Columbus, Ohio.
Funding
Current Stage
Growth StageRecent News
2025-12-17
Company data provided by crunchbase