Summit · 20 hours ago
Unified Communications Engineer - 6903
Washington, DC
Full-time
Hybrid
Senior Level, Lead/Staff
9+ years expSummit Technologies Inc. is seeking a Unified Communications Engineer to support our Federal client. You will be responsible for designing, deploying, and managing our advanced communication systems to ensure seamless communication solutions that meet our business goals.
Insurance
No H1B
U.S. Citizen Only
Responsibilities
Design and implement scalable VoIP solutions, ensuring seamless voice and video communication
Manage and maintain Cisco Unified Communications systems (CUCM, Unity Connection, Contact Center, etc.)
Perform troubleshooting, routine maintenance, and QoS optimization for communication systems
Collaborate with cross-functional teams to integrate VoIP systems with data networks
Develop automation scripts to enhance efficiency and reduce manual tasks
Conduct regular system health checks and monitor network performance
Maintain Unified Communication architecture diagrams and detailed system documentation
Provide technical support, manage special projects, and streamline processes to improve system efficiency
Qualification
Required
A bachelor's degree and a minimum of 9 years of experience in Unified Communications, VoIP, and telecommunication systems. (4 years' experience in lieu of degree)
Proficiency in tools like PowerShell, ServiceNow, and SharePoint
Strong understanding of Cisco Unified Communication technologies including Cisco Call Manager (CUCM), Cisco Unity, Cisco Contact Center Express (UCCX), Cisco UCS, and Cisco Comstice
Understanding of networking protocols (SIP, WAN, TCP/IP, MPLS, etc.)
Strong leadership, research, and project management skills with a proven ability to deliver complex solutions
Must be eligible to obtain a U.S. Public Trust Clearance
Preferred
Experience with Calabrio, Stonefax, Microsoft InGenius, and Nuance is a plus
Cisco Certifications (CCNA, CCNP, CUCM, etc.) and CompTIA Security+ certification
Any relevant Unified Communications certifications
Microsoft Azure certifications
Company
Summit
Summit provides independent insurance agents and their clients with market-leading workers’ comp insurance and elite customer service.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Imani Sheila Newsome Camara
CEO
Richard Lawrence
Chief Executive Officer
Company data provided by crunchbase