American Specialty Health · 4 hours ago
Documentation/Forms Coordinator (Remote)
United States
Part-time
Remote
Entry, Mid Level
$17.84/hr - $18.20/hr
2+ years expAmerican Specialty Health Incorporated is seeking a Documentation Coordinator to join their Practitioner Contracting/Communications department. This role involves supporting the development, maintenance, and revision of practitioner operations manuals and forms for various practitioner groups nationwide.
Health CareMedical
Responsibilities
Create and update operations manuals and forms
Update and maintain operations manuals for multiple unique provider types
Update and maintain various applications and forms
Edit operational manuals, applications, and forms on an annual basis with input from various business owners
Work with Sr staff on team to gather and understand the requirements for the Ops Manuals, applications, and forms
Identify, track, manage and update any applicable state or specialty specific criteria to all documents
Maintain a comprehensive library of manuals and forms in draft and final forms
Recognize inconsistencies in existing documentation to ensure accuracy, consistency, and compliance with established standards and guidelines
Update and maintain electronic documents in addition to hard-copy manuals
Analyze documents to maintain continuity of style of content
Upload final documents for display to internal and external websites and performs quality assurance to assure the correct documents are posted
Interact with various departments to facilitate the publication and distribution of manuals and forms
Maintain follow up to ensure timely and accurate completion of projects
Maintain records of all revisions and updates, including manual publication dates
Perform research to gather necessary information and prepares analysis of data
Recognize unique or problem situations. Researches and recommends solutions to Manager
Maintain security and confidentiality of all documents, including password protected electronic files of all manual text
Maintain other documentation and FAQs as needed
Review documentation that is displayed on the various websites on an annual basis and work with business owners to make necessary updates
Analyze documents to maintain continuity of style of content
Supports the company as a resource on practitioner guidelines
Stays current on operational issues relative to eligibility, claims, and practitioner contract service issues
Provides information to various departments and committees as requested
Qualification
Required
Minimum two years of experience writing, editing, and managing editorial content preferably in the healthcare industry or minimum two years of experience at ASH
Demonstrated writing proficiency with a strong attention to detail required
Proficiency with Microsoft Office Suite with strong knowledge in styles and formatting
Demonstrated accuracy in grammar, spelling, and sentence construction
Excellent written and verbal communication skills with a strong command of the English language
Excellent critical thinking and organizational skills
Ability to manage multiple tasks, prioritize, and meet deadlines
High attention to detail and accuracy, with a commitment to delivering high-quality work
Ability to quickly grasp complex concepts and translate them into clear and concise documentation
Proven ability to quickly learn and understand complex subject matter
Proven ability to manage detailed processes with the ability to self-motivate & work independently
Demonstrated ability to effectively manage projects through to completion
Demonstrated ability to communicate on the phone, instant messenger, and email
Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships
Ability to display excellent customer service to meet the needs and expectations of both internal and external customers
Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment
Ability to effectively organize, prioritize, multi-task and manage time
Demonstrated accuracy and productivity in a changing environment with constant interruptions
Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions
Ability to exercise strict confidentiality in all matters
Preferred
Associate's degree with a major in English, Journalism, or Communications preferred. If equivalent experience, high school diploma required
Experience with form creation and/or knowledge of Adobe LiveCycle Designer
Company
American Specialty Health
American Specialty Health Incorporated (ASH) is one of the nation’s premier independent and privately-owned specialty health organizations offering technology-enabled services for benefits management, including clinical programs for musculoskeletal health, fitness programs, and well-being solutions for health plans, employers, associations, and others.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2000-01-01Private Equity
Leadership Team
Troy Sechrist
Vice President, Strategic Partnerships
Douglas Metz
EVP & Chief Health Services Officer
Recent News
2025-11-04
Company data provided by crunchbase