UTHealth Houston · 9 hours ago
Epic Principal Trainer Specialist in Revenue Cycle and Billing Modules
Houston, TX
Full-time
Hybrid
Mid Level
4+ years expUTHealth Houston is Texas’s resource for healthcare education, innovation, scientific discovery, and excellence in patient care. They are seeking a Principal Trainer Specialist II who will be responsible for designing, developing, and implementing training programs for billing modules in the Revenue Cycle area, ensuring effective training for users.
Health CareMedicalUniversities
No H1B
Responsibilities
Obtains and maintains expertise in the support and optimization of assigned Epic module(s), which could include Professional Billing and Cadence
Assesses educational needs of the individual, enterprise, and community as evidenced by:
Identifying and improving training for both Go-Live and new-hire curricula
Determining specific training needs and priorities
Prioritizing immediate and long-range needs and determining resource availability
Plans and develops training curricula for respective application(s) as evidenced by:
Building, testing, and maintaining the application training environments
Designing and developing teaching/training materials for presentations/training sessions according to professional and developmental learning needs
Utilizing creativity, adaptability, and knowledge of available resources in key elements of instructional design
Reviews Epic’s Training Wheels to gain an understanding of the lesson plan matrix development required
Provides instruction in application(s) of expertise in various educational offerings, e.g., workshops, core curriculum specialty blocks, general, and unit in-services
Responds appropriately to desired and undesired behaviors in class; keeping department managers informed as deemed appropriate
Coordinates plans with colleagues and peer trainers to avoid duplication and to maximize value of resources
Analyzes data from feedback and participant evaluations for quality improvement monitoring and reporting as evidenced by:
Analyzing core curricula to ensure effectiveness and currency to best meet needs of specialized application area(s)
Evaluating program content and instruction, including effectiveness and appropriateness of both the educational process and its outcome
Developing and administering tools to measure participant learning based on behavioral objectives of programs; evaluating areas of learning
Requesting and utilizing feedback from leadership and educational personnel to evaluate transfer of learning and participant reaction to programs
Consults, presents to, and collaborates with project management, application specialists, department leadership, super users, and representatives, to ensure information is current, standardized, and in alignment with end users’ needs and organizational initiatives
Works with analysts and credentialed trainers to create a testing process during upgrades
Works collaboratively with education departments and the Learning Management System to disseminate training for EHR content
Plans and executes long-term vision for assigned application(s)
Performs other duties as assigned
Qualification
Required
Certified in training on billing modules and related modules in the Revenue Cycle area of clinical operations
At least 4 years of experience in a clinical environment
At least 1 year supporting a revenue cycle or billing area
Experience training and teaching classes on using EHR software
Heavy build experience
Ability to work both remotely and in the office
Superior communication skills, both oral and written
Superior customer relation skills
Presentation and facilitation experience with large and small groups
Ability to plan and manage projects of various sizes
Expert in adult learning theory
Proficient in at least one eLearning development tool (e.g., Camtasia, Captivate, Storyline)
Knowledge of e-learning storyboarding/scripting and e-learning technology
EPIC Certification by EPIC required
Bachelor's degree in computer science, business, or a related discipline
Four (4) years of experience in a healthcare-related field
Preferred
One (1) year of experience supporting one or more Epic modules
Large-scale health care systems planning and implementation experience on application software products
Benefits
100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equate to around 37-38 days per year)
The longer you stay, the more vacation you’ll accrue!
Longevity Pay (Monthly payments after two years of service)
Build your future with our awesome retirement/pension plan!
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts, including entertainment, car rentals, cell phones, etc.
Resources for child and elder care
Plus many more!
Company
UTHealth Houston
UTHealth Houston educates the largest number of health care professionals in Texas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Tramonte
Senior Vice President, Chief Financial Officer
Melissa Pifko
Senior Vice President and Chief Legal Officer
Recent News
Steadman Philippon Research Institute
2025-09-17
vcnewsdaily.com
2025-07-15
2025-06-23
Company data provided by crunchbase