Applause · 6 hours ago
Senior Director, Sales
United States
Full-time
Remote
Director/Executive
$320K/yr - $400K/yr
8+ years expApplause is a company recognized for its digital quality and employee experience solutions. The Senior Director of Sales will be responsible for identifying and engaging enterprise clients, driving revenue growth, and managing a team to exceed sales targets.
EdTechEducationFreelanceInformation TechnologyMobileSoftwareTest and Measurement
Responsibilities
Revenue generating leader, spearheaded growth and management of a $10M-$25M book within a key industry segment
Develop and nurture strategic relationships: Build and maintain strong partnerships with strategic executives in the Fortune 1000 caliber clients. Understand their business objectives, challenges, and opportunities to align our products and services with their needs
Drive revenue growth: Collaborate closely with all stakeholders to identify and pursue revenue-generating opportunities. Develop account strategies and leverage internal resources to achieve sales targets and exceed client expectations
Act as a trusted advisor: Serve as a primary point of contact and trusted advisor for our clients, offering expert guidance on industry trends, market insights, and innovative solutions to drive their business growth and success
Conduct client needs analysis: Proactively engage with clients to understand their requirements, pain points, and goals. Leverage data and insights to tailor outreach and demonstrate measurable ROI for clients
Provide solution recommendations: Utilize your deep understanding of the high-tech industry and our product offerings to provide strategic recommendations and solutions tailored to clients' unique business needs. Effectively communicate the value proposition and benefits of our solutions to key stakeholders
Collaborate with internal teams: Work closely with cross-functional teams, including solution consultants, delivery managers, marketing, and customer success, to ensure seamless delivery of solutions and exceed client expectations. Coordinate efforts to maximize client satisfaction and drive long-term customer retention
Stay informed about industry trends: Stay up to date with the latest trends, innovations, and best practices in the high-tech industry. Leverage this knowledge to anticipate market changes and provide valuable insights to clients
Qualification
Required
8+ years Professional services, Managed services or solution sales experience
Minimum of 4 years of direct management experience
Demonstrated track record of meeting or exceeding sales targets and driving revenue growth by closing complex enterprise deals $250K+
In-depth knowledge of industry, including key players, trends, challenges, and opportunities
Strong communication and interpersonal skills with the ability to build rapport and credibility with executive-level clients
BA/BS Degree or equivalent business experience
Excellent negotiation, presentation, and influencing skills
Self-driven, results-oriented, and energized by building something new
Benefits
Flexible work environment
Structured onboarding
In-house knowledge sessions
Access to thousands of virtual courses available on demand
Company
Applause
Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$115.82MKey Investors
Credit SuisseGoldman SachsQuestMark Partners
2017-08-23Acquired
2016-09-14Series F· $35M
2015-03-06Seed· $0.02M
Leadership Team
Christopher Malone
Chief Executive Officer
Chris Sheehan
Executive Vice President, High Tech & AI
Recent News
2025-12-03
2025-11-24
Morningstar.com
2025-11-13
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