Miraval Resorts & Spas · 2 hours ago
Associate Director of Sales & Events
Austin, TX
Full-time
Hybrid
Lead/Staff, Director/Executive
3+ years expMiraval Resorts & Spas is committed to providing meaningful experiences with genuine care. The Associate Director of Sales & Events is responsible for leading a team to shape transformative group experiences and drive strategic sales efforts for the resort, while also managing key accounts and supporting the Director of Sales.
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Responsibilities
Support the Director of Sales in developing and executing the resort’s group and event sales strategies
Manage and grow select key accounts while mentoring the broader sales and events team in cultivating new business
Lead weekly sales meetings, contribute to the annual business plan and forecasting processes, and collaborate on owner updates and performance reporting
Represent Miraval Austin at relevant industry trade shows, networking events, and client entertainment opportunities to build brand awareness and business relationships
Analyze market trends, customer feedback, and performance metrics to drive sales opportunities that align with Miraval’s values and offerings
Oversee the planning and execution of group business, including wellness retreats, resort buyouts, corporate gatherings, and intentional celebrations
Maintain an active presence throughout the group experience—from initial inquiry through post-event reflection—ensuring each detail is crafted with care and precision
Collaborate cross-functionally with Culinary, Spa, Wellness, and Guest Services to deliver cohesive and impactful programming
Carry and achieve event-related revenue goals while maintaining the integrity of the Miraval brand
Provide mindful leadership and mentorship to the Sales and Events team, fostering professional growth and alignment with Miraval's mission and culture
Support administrative and supervisory functions including recruiting, training, and performance development within both the Sales and Events teams
Serve as a grounding force within the department, upholding our standards of excellence while encouraging creativity, compassion, and mindfulness in every interaction
Act as the lead in the absence of the Director of Sales, ensuring continuity and effective communication across all internal and external stakeholders
Qualification
Required
A genuine desire to create extraordinary, purposeful experiences for guests and colleagues alike
A minimum of 3–5 years' experience in hospitality sales, event leadership, or event planning
Proven leadership experience in a sales environment, including staff mentoring, systems management, and strategic business development
Strong written and verbal communication skills with a refined, intuitive approach to guest and team interaction
Proficiency in hospitality systems (Delphi, Opera, Envision, etc.) and general computer knowledge
Flexibility and openness to relocation for future growth within the Miraval and Hyatt portfolios
Preferred
CMP or equivalent certification preferred; familiarity with Together by Hyatt, Hyatt Sales Training, or MEET is a plus
Company
Miraval Resorts & Spas
Since 1995, Miraval has offered unique, experiential journeys and personal wellbeing treatments and experiences with locations in Arizona, Massachusetts, Texas and now Saudi Arabia.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-01-18Acquired
Recent News
Family Features
2025-10-21
Business Insider
2025-03-27
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