Prospect Infosystem Inc. · 11 hours ago
Desktop Support Technician
Madison, WI
Contract
Onsite
Senior Level
5+ years expProspect Infosystem Inc. is seeking a Desktop Support Technician to provide expert level technical assistance for end-user hardware and applications. The role requires extensive knowledge in desktop technology and involves resolving escalated support issues from an internal Service Desk.
Information Technology
Hiring Manager
Abhishek Reddy
Responsibilities
Provide expert level technical assistance in preparation and support of end-user hardware and applications
Receive escalated level support issues from an internal Service Desk
Independently perform a variety of desktop related tasks and serve as a desktop support expert resolving end user issues
Qualification
Required
End-user Technical support of Windows environments (5+ years)
Technical support of Windows 10 or Windows 11 (5+ years)
Installation and support of Microsoft Office Suite (5+ years)
Extensive knowledge with desktop technology (5+ years)
Expert level experience in a Desktop Support position
Familiarity with a variety of concepts, practices, and procedures relating to Desktop Support
Ability to independently perform a variety of desktop related tasks
Wide degree of problem solving, creativity, self-direction, prioritization
Company
Prospect Infosystem Inc.
IT takes talent and Prospect Infosystem, Inc. delivers.
51-200 employees
H1B Sponsorship
Prospect Infosystem Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (4)
2021 (11)
2020 (34)
Funding
Current Stage
Growth StageCompany data provided by crunchbase