Spectrum Business · 1 day ago
Vertical Account Manager - Healthcare, Spectrum Business
Milwaukee, WI
Full-time
Onsite
Mid, Senior Level
5+ years expSpectrum Business is seeking a Vertical Account Manager for the Healthcare sector to enhance client relationships and drive revenue growth. In this role, you will manage healthcare enterprise accounts, ensuring client satisfaction while identifying new sales opportunities and maintaining high service standards.
Telecommunications
No H1B
Responsibilities
Proactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retention
Meet or exceed monthly revenue and sales quotas by nurturing relationships, securing renewals and identifying new opportunities within assigned accounts
Conduct regular face-to-face meetings and account reviews to assess needs, present solutions and secure additional business
Serve as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions and maintain high service standards
Maintain and update internal databases with accurate client information and contract details for regulatory tracking as needed
Establish and monitor internal procedures to support assigned accounts and assist with collections when necessary
Stay informed about service pricing, processes and promotions by completing required training sessions
Attend sales meetings and training programs to enhance knowledge and skills
Qualification
Required
High school diploma or equivalent from an accredited organization (GED)
Account management experience in healthcare or related field
Read, write, speak and understand English
Thorough understanding of HIPAA and compliance requirements
Proven ability to meet a $3,000 monthly revenue quota
Experience managing around 300 named accounts as an account manager
Proficiency with ICOMS/CSG or other billing systems
Strong verbal, written and interpersonal communication skills
Ability to travel up to 30 percent of the time to assigned territories
Valid and active State driver's license with safe driving record
Preferred
Bachelor's degree in a business-related field or equivalent combination of education, training and experience
5+ years of strategic account sales or account management experience
5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)
5+ years of strategic account management in healthcare verticals such as pharmaceutical sales, surgical representative or hospital account management
Experience as a successful internal “hunter” in sales or telesales
Salesforce proficiency
Aptitude for learning Spectrum's product suite
Industry knowledge and strong attitude
Proficiency in Microsoft Word, Excel and PowerPoint
Benefits
Comprehensive pay and benefits package that rewards employees for their contributions to our success
Supporting all aspects of their well-being at every stage of life
Company
Spectrum Business
Keep your business connected with Internet, Phone, TV and Mobile services from Spectrum Business.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Drew Henderson
Referral Partner
John Adgate
Director, Partner Channel Sales - East Coast
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