Texas Roadhouse · 13 hours ago
Cash Accounting Research Associate
Louisville, KY
Full-time
Onsite
Entry Level
2+ years expTexas Roadhouse is looking for passionate Roadies to join their Support Center team in Louisville, KY. This role focuses on maintaining accurate credit card transactions and involves research and resolution of variances, data analysis, and providing support to the Cash Accounting team.
Restaurants
Responsibilities
Research and resolve credit card variances across in‑store and card‑not‑present transactions by identifying root causes between POS systems, credit card processors, and bank deposits
Use multiple systems and reporting tools daily to analyze data and determine appropriate adjustments
Document findings clearly and submit research for approval
Process daily credit card refunds and reprocessing requests, including declined or offline transactions submitted through ServiceNow
Prepare monthly credit card‑related journal entries, including fees, chargebacks, and adjustments
Provide hands‑on support to the Cash Accounting team and assist with other team needs as they arise
Qualification
Required
Bachelor's degree or 2–4 years of equivalent work experience
Strong proficiency in Microsoft Excel, Word, and Outlook
Exceptional attention to detail with a commitment to accuracy
Ability to multi‑task and manage competing priorities with confidence
Strong sense of accountability, integrity, and work ethic
Customer‑focused mindset with a passion for supporting internal partners
Preferred
Banking, reconciliation, or cash accounting experience is a plus
Experience with Microsoft D365, Reconnet, and ServiceNow preferred
Benefits
Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave
Generous time off including vacation, parental, donor, and bereavement leave
Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse
Convenience services like car detailing, dry cleaning, and even spray tans
Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses
Delicious perks from Willie’s Joynt—our full-service café serving up legendary meals
Company
Texas Roadhouse
Legendary Food, Legendary Service
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
BlackBird Financial LP
2025-11-11Post Ipo Equity
2004-10-05IPO
Leadership Team
Gerald Morgan
Chief Executive Officer
M
Mike Lenihan
Chief Financial Officer
Recent News
2026-01-15
Lane Report | Kentucky Business & Economic News
2026-01-14
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-09
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