Quest Diagnostics · 20 hours ago
Sr. Collections Coordinator
Memphis, TN
Part-time
Onsite
Senior Level
5+ years expQuest Diagnostics is a leading provider of diagnostic information services, and they are seeking a Sr. Collections Coordinator to manage billing operations. This role involves problem resolution of complex billing issues and assisting in training while ensuring proper information for billing and effective customer service.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Edit procedure to ensure proper information for billing
Follow-up on patient/insurance claims for patient, insurance, and government payors
Customer service - handles more complex phone calls received. Helps with outgoing calls to patients, insurance carriers and clients when difficult situations arise
Research and process denials
Cash application of monies received
Coordination of Explanation of Benefits (EOB's) from insurance carriers
Billing of co-pays, deductibles, some secondary insurances
Helps with data retrieval and questions during audits
Help with problem solving with system issues. Work with IT department to maintain standard procedures for billing
Assist in training of employees
Qualification
Required
5+ years experience in a specific function
Minimum 12 months of PC experience
1+ years of Insurance experience
Knowledgeable on concepts that involve billing, Medicare, Medicaid, insurance, and Accounts Receivables
Excellent communication skills, both verbal and written
High School Diploma or Equivalent
Preferred
Some College Courses
Benefits
401(k) Plan with eligibility for all employees after one month, and after one year, a fully vested company match up to 5% of pay.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
H1B Sponsorship
Quest Diagnostics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (38)
2023 (74)
2022 (56)
2021 (49)
2020 (45)
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
Medical Device Network
2026-02-03
Company data provided by crunchbase