N.C. Department of Information Technology · 2 months ago
Director of Quality Improvement ~ Caswell Developmental Center
Lenoir County, NC
Full-time
Onsite
Lead/Staff, Director/Executive
$65K/yr - $113K/yr
3+ years expThe N.C. Department of Information Technology is part of the North Carolina Department of Health and Human Services, which oversees the health and well-being of North Carolinians. The Director of Quality Improvement manages the Quality Improvement Department, focusing on regulatory compliance, risk assessment, and training while supporting the supervision of safety programs.
Information Technology & Services
Responsibilities
Oversees and manages the Quality Improvement Department
Advises the facility on potential risks and supports the supervision of the video surveillance program
Serves as the System Administrator for the event-reporting patient safety database, maintaining regular communication with DSOHF regarding system updates and safety events
Monitors regulatory compliance and implements standards based on ICF/IID interpretive guidance
Assists with recertification surveys, health and sanitation inspections, and other regulatory reviews, including developing plans of correction and recommending strategies to mitigate or reduce risks
Monitors and interprets Electronic Health Record (EHR) data
Conducts New Employee Orientation training
Serves on various assigned committees
Qualification
Required
Master's degree in psychology, social work, education, health, business administration, marriage and family therapy or related human services field from an appropriately accredited institution and three years of experience in professional level treatment programming for the applicable client population
Bachelor's degree in one of the fields listed above from an appropriately accredited institution and four years of experience as indicated above; or an equivalent combination of education and experience
Preferred
Possess a strong knowledge of State and Federal regulations, statutes, and standards governing the operation and accreditation of ICF/IID facilities, along with the ability to assess risks using Risk Management principles and tools
Demonstrate strong analytical skills for reviewing data and investigatory information, supported by effective deductive and inductive reasoning abilities
Exhibit solid problem-solving skills and the capacity to apply sound judgment in complex situations
Maintain professionalism and diplomacy in all interactions, recognizing their importance in effective communication and collaboration
Work experience in a Quality Improvement Program for an ICF/IID residential facility
Knowledge of ICF/IID regulatory standards
Experience with Patient Safety Organization, North Carolina Quality Center, PSO Data base, RL 6 Event Reporting System and experience with conducting a Root Cause Analysis (RCA) to complete investigation
Experience with Electronic Health Record (EHR)
Ability to complete comprehensive reports through use of computer programs such as Word, Excel, and ability to create PowerPoint Presentations
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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