Client Delivery / Service Delivery Lead jobs in United States
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Sogeti · 4 hours ago

Client Delivery / Service Delivery Lead

Sogeti, part of the Capgemini Group, focuses on delivering business value through technology for organizations. The Client Delivery / Service Delivery Lead is responsible for end-to-end delivery of transformative solutions, acting as the executive interface between business and IT leadership.

ConsultingInformation TechnologyProfessional ServicesSoftware
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Hiring Manager
Jeff Lewis
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Responsibilities

Build and maintain strong relationships with clients executive leadership across business and IT
Engage in strategic discussions with C-suite and senior stakeholders to understand vision, objectives, and business imperatives
Serve as the executive point of contact, representing Capgemini’s delivery commitment and value proposition
Develop a deep understanding of Clients business processes, product development lifecycle, and operational objectives
Translate business goals into actionable IT strategies and delivery plans
Identify opportunities to modernize legacy systems and drive digital transformation, leveraging GenAI, agentic AI, and advanced architectures
Own the delivery of complex, cross-functional IT programs, ensuring projects are executed on time, within scope, and on budget
Establish and manage delivery governance, KPIs, and reporting to ensure transparency and accountability
Proactively identify and resolve delivery risks, issues, and dependencies, maintaining a focus on quality and client satisfaction
Drive continuous improvement in delivery processes, leveraging best practices and lessons learned
Proactively identify and pursue opportunities to deliver business value for Clients and revenue growth for Capgemini
Position Capgemini as a strategic partner, bringing differentiated solutions that move client forward faster than ever before

Qualification

Executive-level client deliveryTechnology transformation initiativesProject management toolsBusiness acumenDelivery governanceInfluencing skillsContinuous improvementCommunication skills

Required

Proven experience in executive-level client delivery, partnership, or program management for manufacturing or high-tech clients
Demonstrated success in leading delivery of technology transformation initiatives, including AI (GenAI, agentic AI), cloud, and modernization of legacy systems
Exceptional executive presence, communication, and influencing skills; able to engage and align C-suite stakeholders
Strong business acumen, with the ability to connect business objectives to IT strategy and delivery execution
Experience leveraging global capabilities and innovation to deliver business enablement solutions
Proficiency in project management tools and methodologies (e.g., Microsoft Project, Jira, agile, NPDI)

Preferred

Delivery Excellence: Proven track record of delivering complex programs with measurable business impact and high client satisfaction
Executive Engagement: Ability to build trust and influence at the highest levels of clients organization, both business and IT
Business-IT Bridge: Skilled at translating business vision into technology strategy and actionable delivery plans
Global Solution Leadership: Experience leveraging global resources to deliver transformative business outcomes

Benefits

Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) (matched 150% up to 6%) and Employee Share Ownership Plan
100% Company-paid mobile phone plan
3 weeks Personal Time Off (PTO) and 7 Paid Holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Continuing Education: $12,000 Annual Tuition Reimbursement plus access to over 20,000 online courses and certifications through Capgemini University, as well as Coursera and Degreed.
Programs for Counseling, Support, Health and Fitness perks, Auto discounts and much, much more!
Employee Resource Groups
Disaster Relief

Company

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale.

Funding

Current Stage
Late Stage

Leadership Team

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Steve Young
Chief Operating Officer - USA
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Chris Wilkins, ITIL, SAFe Agilist, A-CSM
Client Partner
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Company data provided by crunchbase