Cobalt Service Partners · 21 hours ago
Branch Manager
Columbus, GA - ADW
Full-time
Onsite
Senior Level
5+ years expAutomated Door Ways (ADW) is an industry leader in pedestrian door and entrance solutions serving the Southeastern United States. They are seeking an experienced Branch Manager to lead operations for their Columbus, GA location, focusing on financial performance, team leadership, and emergency operations management.
Facilities Services
Responsibilities
Own branch P&L including revenue targets, margins, and expense management
Develop annual budget with Regional President and monitor revenue pipeline
Approve pricing and margin decisions on complex quotes
Make strategic accept/decline decisions based on profitability analysis
Oversee cost structure: labor, fleet, inventory, and overhead
Share decision-making authority with Service Manager for emergency service requests
Ensure proper call reception and escalation from after-hours answering service
Establish real-time dispatch process evaluating distance, profitability, capability, and priority
Coordinate on-call rotation for territory coverage
Remain accessible by phone for operational escalations outside business hours
Lead and develop Service Manager, Service Coordinator, Technical Coordinator, and administrative staff
Manage technician performance, conduct, and quality standards
Conduct performance reviews and provide development coaching
Handle employee relations and disciplinary matters with HR
Foster culture aligned with PDS values
Monitor productivity, customer satisfaction, and quality
Manage on-call rotation and field coverage
Model safety culture and monitor compliance
Present policies to field teams and approve time-off requests
Maintain executive-level relationships with key accounts
Handle management-level escalations and strategic customer meetings
Support business development initiatives
Represent branch at industry events and customer sites
Review quote margins and NTE approvals for profitability
Oversee inventory levels and van stock investment
Ensure processes align with PDS standards
Implement continuous improvement initiatives
Approve vehicle maintenance and coordinate fleet management
Monitor vendor performance and pricing
Collaborate with Sales on quotes and customer engagement
Review install pricing and approve custom margins
Participate in key presentations and project kickoffs
Monitor market conditions and competitive landscape
Qualification
Required
5+ years progressive leadership in service business with P&L responsibility
Proven track record managing operations teams and driving financial performance
Experience with emergency operations and on-call management
Multi-state operations experience valued
Strong business acumen with financial management expertise
Excellent leadership and team development capabilities
Strategic thinking balancing operations and growth
Strong decision-making under pressure
Exceptional communication skills
Preferred
Commercial door, construction trades, or facility services background preferred
ERP proficiency (NetSuite preferred)
Benefits
Comprehensive health insurance and retirement plan with company match
Paid time off and professional development opportunities
Company
Cobalt Service Partners
Cobalt Service Partners buys and builds businesses that install and maintain essentials like commercial and overhead doors.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Gonzalez
Co-CEO
Garrett White
Chief Financial Officer
Recent News
2025-04-15
Los Angeles Business Journal
2025-04-15
Company data provided by crunchbase