firsthand · 5 hours ago
Executive Director, Michigan
Michigan
Full-time
Onsite
Director/Executive
$170K/yr - $170K/yr
7+ years expfirsthand supports individuals living with SMI (serious mental illness) and is seeking an Executive Director to drive operational and clinical performance across the state. The ED will manage the business unit, oversee community outreach and clinical care delivery teams, and ensure the successful execution of the company's mission to deliver life-changing outcomes.
Health CareMental HealthPersonal HealthWellness
No H1B
Responsibilities
Serve as the General Manager and own the complete Profit and Loss (P&L) for the entire state. This includes full accountability for medical cost management, revenue optimization, opex management – and broadly driving profitability
Report directly to the COO and partner meaningfully with the VP Care Model Performance, Senior Director of Central Clinical Programs, and other EDs to lead, motivate, and inspire community and care model teams deeply dedicated to firsthand’s mission
Consistently exceed a rigorous set of high-value care model process (i.e. fidelity to core model activities) and value outcomes (e.g: utilization, HEDIS metrics), individual engagement and activation goals, and financial targets (e.g: medical cost, revenue, membership growth)
Provide decisive leadership and supervision across all integrated state-level functions, overseeing both Clinical Managers (CMs) and Managers of Community Operations (MCOs)
Lead, mentor, and actively develop all market leadership and care team members, fostering a culture of continuous improvement, high accountability, and mission-driven work to ensure long-term team engagement and operational excellence
Galvanize and foster a high-performing, inclusive, and supportive employee culture, driven by and visibly embodying the firsthand values
Manage, analyze, and optimize the state key performance indicators (KPIs), effectively coaching market leadership and care teams to exceed financial, clinical, and operational targets
Ensure the seamless execution of firsthand’s operational and strategic plans, including adapting practices as the business evolves
Build key state-level relationships with local healthcare providers, community partners, and health plan clients to drive engagement and improve outcomes
Lead the successful execution and launch of new firsthand clinic locations within the state, including the recruitment of community-based and care model staff in collaboration with the People team
Qualification
Required
Significant experience (7-10+ years) in healthcare leadership roles, preferably in a high-growth, high-complexity operational environment leading integrated community-based and clinical teams
Experience leading in a clinical-operational dyad model
Proven track record of owning and successfully managing a large P&L and delivering results in a value-based care or capitated environment
Deep understanding of the healthcare landscape, particularly value-based care, Medicaid, and the behavioral health ecosystem (SMI/SUD)
Exceptional leadership presence, executive communication skills, and the ability to inspire and manage large, cross-functional teams including market leaders and clinicians
Ability to travel regularly across the state to visit communities and meet with partners; proficiency in communicating a 'win-win' value proposition to external partners
A passion for serving and direct community and care team experience working with individuals living with SMI
Preferred
Preferred experience in an early-stage or growth company with the ability to be flexible and adaptable to changing strategies
Benefits
Physical and mental health
Dental
Vision
401(k) with a match
16 weeks parental leave for either parent
15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond)
Supportive and inclusive culture
Company
firsthand
Firsthand is a mental health platform that supports underserved people with serious mental illnesses.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$42.89M2023-02-03Series Unknown· $28.08M
2021-12-06Series Unknown· $14.81M
Leadership Team
Samir Malik
Co-Founder and CEO
Andrew Hayek
Co-Founder & Board Director
Recent News
Behavioral Health Business
2025-10-10
2025-08-13
thesaasnews.com
2025-07-25
Company data provided by crunchbase