Cinch Home Services · 1 day ago
Outbound Sales Representative
United States
Full-time
Remote
Entry, Mid Level
2+ years expCinch Home Services is seeking an Outbound Sales Representative to oversee and coordinate business-to-business recruiting initiatives. The role focuses on developing relationships with independent contractors and supporting Dispatchers, while ensuring that sales and quality goals are met or exceeded.
ElectronicsHome ServicesInsurance
Hiring Manager
Tammi Lewis
Responsibilities
Identify areas through statistical analysis to determine where service companies are needed and facilitate enrollment process to completion
Email new enrollment packages and related correspondence to independent service contractors
Pre-screen and monitor the qualification process
Negotiate initial labor and equipment rates as well as parts mark-up percentages
Verify receipt and accuracy of all service providers’ licenses, insurance and IRS W-9
Ensure that all departmental Sales and quality goals are met or exceeded
Identify and interpret state and local regulatory contractor licensing standards for territories within the assigned region
Evaluate contractor applications for accurate and current credentials including satisfactory insurance coverage and regulatory licensure/certifications for the trade or services performed
Verify forms/documents received have necessary information in appropriate locations with minimal errors
Procure independent service contractors for existing claims as needed
Evaluate customer service requests; locate, select, contact and assign the appropriate (best available & qualified per CHS established criteria) service provider
Develop Relationships with service organizations of the CHS Network and External Networks
Educate service organizations on product offer, requirements, and expectations of service
Outreach to all characters in the fulfillment cycle inclusive of customers, clients, service organizations, internal employees, etc. to ensure complete coordination of efforts
Manage procure to payment life cycle of third-party systems inclusive of follow-up activities to solicit top ratings from service organizations
Qualification
Required
Bachelor's degree or equivalent combination of work experience
Prior Administrative, Sales and Dispatch experience a plus
2+ year experience in Sales
2+ years customer service experience
Ability to perform multiple tasks with attention to detail
Ability to perform effectively under conditions of variable workload/ priorities
Ability to express ideas clearly and concisely, both orally and in writing
Ability to communicate effectively with people via telephone
Proficiency in MS Office applications (Word, Excel, Outlook)
Manage and prioritize assigned tasks
Ability to work with cross-functional support departments
Problem solver, analytical and advanced negotiations skills
Company
Cinch Home Services
Cinch Home Services offers home protection products and appliance repair services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sharena Ali
Chief Executive Officer
Chris Askew
Chief Operating Officer
Recent News
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