Encore Fire Protection · 8 hours ago
Sprinkler Service Technician
Middletown, CT
Full-time
Onsite
Mid Level
3+ years expEncore Fire Protection is the east coast's largest full-service fire protection company, serving over 90,000 customers. As a Sprinkler Service Technician, you will inspect, test, service, and troubleshoot fire sprinkler systems, ensuring they are reliable and compliant with safety standards.
Construction
Responsibilities
Service, test, inspect, and troubleshoot both basic and complex fire sprinkler systems
Perform routine maintenance and repairs with accuracy, efficiency, and attention to detail
Look for issues where systems are not working properly or not meeting current code requirements and recommend what needs to be fixed or upgraded
Work with contractors, building maintenance staff, and internal office teams to schedule and complete service calls
Document what you find, what you recommend, and what you repair, in line with company expectations and NFPA standards
Take part in on-call rotations and respond to emergency service requests when needed
Follow all safety procedures and represent Encore in a professional way on every job site
Qualification
Required
High school diploma or GED required, with technical or industry related experience preferred
Working knowledge of fire sprinkler systems, their components, and common tools used to service them
Familiarity with NFPA codes and general fire protection standards
Ability to read and understand blueprints and system drawings
Strong communication and documentation skills for use with customers and internal teams
Ability to lift up to 50 pounds and work at heights of 30 feet or more
Valid driver's license and willingness to travel within your assigned territory
Experience operating lifts and an understanding of OSHA safety practices
Professional, team-oriented mindset and a consistent focus on doing the job safely and correctly
Preferred
You have Three or more years of experience inspecting, servicing, or repairing fire sprinkler systems
You have NICET certification in water-based systems inspection, testing, or layout
You have experience handling both routine inspections and more complex repair work
You are known for catching issues early, explaining them clearly to customers, and following through until they are fixed
Benefits
Tuition Assistance: Paid tuition for fire protection-related schooling needed to obtain licensing.
Swag: High-quality company swag and attire (t-shirts, hoodies, jackets) – at least twice a year.
Health and Wellness: Comprehensive medical, dental, and vision coverage to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Company
Encore Fire Protection
Any fire protection system is only as good as your last inspection.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-02-06Acquired
Leadership Team
Jeremy O'Connor
CEO
Steve Walsh
Chief Financial Officer
Recent News
Morningstar.com
2025-05-05
Private Equity Wire
2025-03-15
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