CBRE Global Workplace Solutions (GWS) · 4 hours ago
Business Unit Leader
Seattle, WA
Full-time
Onsite
Mid, Senior Level
4+ years expCBRE Global Workplace Solutions (GWS) is seeking a Business Unit Leader to oversee the strategic objectives across multiple portfolios. The role involves driving sustainable growth, managing staff development, and ensuring operational compliance while maintaining strong client relationships.
Real Estate
No H1B
U.S. Citizen OnlyHiring Manager
Bryan Hesse
Responsibilities
Drive a safety-first culture, promoting proactive behaviors to reduce harm and improve the wellbeing of our People
Formulate business and sales plans in response to anticipated economic, technological and market trends
Drive the sustainable and profitable growth of the BU
Be responsive to customers, meeting in person where possible to develop long term relationships
Monitor and improve Client satisfaction, at a minimum capturing NPS and CSAT data from across the Business Unit quarterly, monthly where possible
Understand and anticipate customer requirements, through engagement and the sharing of best practice and thought leadership
Ensure an appropriate customer reporting regime exists at account level and attend quarterly and annual meetings to drive the strategic development of accounts with customers
Ensure appropriate governance and controls exist to deliver high quality, safe, and compliant operational outcomes
Ensure robust Account Reviews are prepared and presented to the BUD monthly by Account Leads, with relevant input from AGMs and support staff. Coach and guide improvement, ensuring the detail receives the appropriate check and challenge
Prepare and deliver a monthly Business Unit Review (BUR) ensuring there are no surprises, no untruths, and sufficient challenge of presented data has taken place to validate the content
Build a robust succession plan for the BU
Drive continuous improvement and innovation across the BU, promoting the use of company tools and sharing best practice throughout
Support People Engagement and account DE&I objectives; promote and maintain CBRE culture throughout business
People Leadership and engagement, ensuring everyone is clear of their role, responsibilities and objectives and building a culture of ownership, teamwork and continual development
Ensure the team has both the competence and motivation to execute their role and reach their full potential. This includes the completion of mandatory training, suitable induction, and job specific learning
Drive growth through appropriate strategic direction and planning, ensuring all pipeline activity is accurately detailed and forecast, for Projects and new business opportunities
Motivate, guide and support the Business Development team to sufficiently cultivate new leads to meet growth targets and expectations
Accountable for successful tender/bid development within the BU, including sales and operational resourcing, sign offs, document and commercial reviews, and presentation/pitch standards
Full responsibility for Profit & Loss including the development of business financial plans for revenue and profit delivery, management of WIP, debt, cost control, and growth - ensuring targets are met or exceeded
Ensure business policies and processes are effectively communicated and implemented across the BU
Drive effective commercial and financial governance across the BU through accurate reporting, and appropriate checks and balances
Drive the procurement strategy for the BU, focusing on outcomes such as value, performance, compliance, and diversity, to meet business goals
Drive the use of preferred suppliers and ensure suitable vendor management controls exist at Account level in order to leverage maximum value
Qualification
Required
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Bachelor's degree with focus on business, technical or management areas
Minimum of four years of related experience and/or training
Growth mindset
People management and leadership experience including recruitment, development and appraising
Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems
Leadership skills to set, manage and achieve targets with a direct impact on multiple departments' results within a function
History of achieving results / targets and growing business
Advanced financial skills and knowledge to review complex financial reports prepared by others
In-depth knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Outlook, etc
Expert organizational skills and an advanced inquisitive mindset
Company
CBRE Global Workplace Solutions (GWS)
From short-term decisions to developing a long-term strategy, CBRE Global Workplace Solutions (GWS) partners with clients to uncover solutions for unique, organizational needs and opportunities to drive strategic business outcomes, worldwide.
Founded in 1984Dallas, Texas, US
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Emily Niguidula
Chief Operating Officer
Anjana Potadar Dev
GLOBAL Sr. People Business Partner
Company data provided by crunchbase