Smart Start · 1 day ago
Smart Device Installer
Lewisville, TX, US
Full-time
Onsite
Entry Level
1+ years expSmart Start is a company focused on public safety and compliance. They are seeking a Service Technician to ensure the reliable operation of alcohol monitoring and vehicle electronic systems, blending technical expertise with customer service responsibilities.
Education Management
Responsibilities
Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices
Maintain a clean, organized, and hazard-free work environment
Conduct customer training sessions and provide phone support to ensure satisfaction
Make daily or weekly reminder calls to customers with upcoming appointments
Perform monthly inventory audits and assist nearby facilities as needed
Manage weekly work hours (≤ 40 hours/week) and communicate effectively with management
Uphold confidentiality, data security, and compliance with all applicable laws and regulations
Perform additional duties as assigned, including vehicle-to-vehicle transfers
Qualification
Required
High School Diploma or equivalent required
Proficient in 12-volt DC systems, such as GPS systems, remote starts, stereo, and backup camera installations
Skilled in wiring, connectors, and programming electronic devices and vehicle equipment utilizing diagnostics, multimeter testing, and circuit analysis
Experienced in servicing components such as head units, logger boxes, cameras, modems, and curly cords
Knowledgeable in Ignition, Starter, and Body Control Module (BCM) systems
Hands-on experience with vehicle dashboards and interior panels, including removal and restoration to factory condition
Capable of secure device mounting, ensuring concealment and clearance from moving parts
At least 1 year of experience in a customer-facing role, demonstrating professionalism, empathy, and effective problem-solving
Ability to provide phone support, conduct training sessions, and ensure client satisfaction
Able to download log files, perform calibration updates, and deprogram devices
Strong communication skills with a focus on client satisfaction and technical support
Demonstrated ability to maintain shop cleanliness, perform vehicle-to-vehicle transfers, and support regional operations
Detail-oriented, with strong organizational and time management skills
Able to work independently and as part of a collaborative team
Committed to maintaining confidentiality, professionalism, and compliance with all regulations
Valid driver's license and reliable transportation may be required depending on location
Ability to pass background checks and drug screening as applicable
Benefits
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need
A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals
Other fringe benefits including Birthday & Anniversary bonus , company-wide discounts , life insurance, Telemedicine access, short & long-term disability, and more!
Positive work environments that offer work/life balance and professional growth
Mission-driven work making a global impact with local roots
The opportunity to have hands on work experience with industry leading , innovative technology
Company
Smart Start
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase