ShipMonk · 18 hours ago
IT Infrastructure Engineer II
Louisville, KY
Full-time
Onsite
Mid LevelShipMonk is a growth partner for merchants, providing cutting-edge technology and a network of fulfillment centers to enhance e-commerce operations. They are seeking a hands-on IT Infrastructure Engineer to design, deploy, and support network infrastructure across their fulfillment centers and offices, ensuring operational efficiency and reliability.
E-CommerceLogisticsSaaSShippingSupply Chain ManagementWarehousing
Responsibilities
Design, build, and support MDF and IDF rooms from scratch, including rack layout, power planning, grounding, labeling, and documentation
Deploy and maintain Ubiquiti infrastructure (switches, APs, gateways, UPS, RPS, cameras)
Perform structured cabling (Cat6/Cat6A), including cable routing, termination, testing, and cleanup
Safely operate scissor lifts to install APs, cameras, and cabling at height
Design and review network layouts, floor plans, and infrastructure diagrams
Conduct Wi-Fi heatmaps and coverage analysis (Ekahau or equivalent)
Implement network redundancy, power failover, and resiliency best practices
Configure VLANs, routing, firewall rules, VPNs, and basic network security controls
Troubleshoot network issues across OSI Layers 1–7
Travel to fulfillment centers to support launches, expansions, and remediation work
Create and maintain clear documentation (network diagrams, runbooks, standards)
Coach and support junior IT staff through hands-on guidance and knowledge sharing
Qualification
Required
Strong understanding of network fundamentals (TCP/IP, VLANs, routing, ports, firewalls)
Deep familiarity with Ubiquiti ecosystem
Experience with MDF/IDF design, rack builds, and structured cabling
Knowledge of power redundancy, UPS, RPS, and environmental considerations
Ability to independently execute physical installs in warehouse environments
Solid grasp of network security basics and access control concepts
Comfortable working across Linux/Mac/Windows networking environments
Bachelor's degree in Information Technology, Network Engineering, Computer Science, or related field required
Equivalent professional experience may be considered
Preferred
Ubiquiti (URSCA or equivalent)
CompTIA Network+
Cisco CCNA
CWNA / CWDP (wireless)
Ongoing certification and training encouraged
Company
ShipMonk
ShipMonk offers direct-to-consumer fulfillment and technology tools for e-commerce companies.
Founded in 2014
1001-5000 employees
H1B Sponsorship
ShipMonk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (9)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$365MKey Investors
Periphas CapitalSummit PartnersSJF Ventures
2021-01-27Private Equity· $65M
2020-12-02Private Equity· $290M
2018-10-29Series A· $10M
Leadership Team
Kevin Sides
Co-Founder/Chief Executive Officer
Jan Bednar
Founder & Board Member
Recent News
Seattle TechFlash
2025-08-21
2025-08-13
Company data provided by crunchbase