Anduril Industries · 1 hour ago
Service Desk Analyst/Admin
Costa Mesa, CA
Full-time
Hybrid
Mid Level
$77K/yr - $102K/yr
3+ years expAnduril Industries is a defense technology company focused on enhancing military capabilities through advanced technology. The Service Desk Analyst/Admin will provide technical support for software and hardware, manage inventory and asset programs, and assist with system configurations across various platforms.
AerospaceArtificial Intelligence (AI)GovernmentMilitaryNational Security
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide on-site and remote technical support for software and hardware
Handle tickets in the Jira Service Management system
Identify persistent problems and recurring failures and escalate to the engineering team
Windows, Linux and Apple computers. Configuring systems to ensure the latest software updates, device management and the Anduril security stack are installed for each endpoint
Inventory and Asset management of all endpoint hardware
Support and license administration of end user software including but not limited to Microsoft Office, Adobe, Lucid, Matlab, etc
Identify knowledge articles and SOPs for end users and internal IT
Assist with ongoing operational improvements and implementation projects as needed
Qualification
Required
A minimum of 3+ years of experience in a service desk technical role
Excellent knowledge of PC and Apple hardware
Extremely detailed oriented
Excellent customer service
Excellent communication skills
Experience with a ticketing system and managing a ticket queue
Must participate in a weekly on call rotation
Must be able to travel if necessary
Eligible to obtain and maintain an active U.S. Secret security clearance
Preferred
Experience with Linux
Experience with AWS Virtual Workspaces
Experience with MDM
Benefits
Comprehensive medical, dental, and vision plans at little to no cost to you.
We cover full cost of medical insurance premiums for you and your dependents.
We offer an annual contribution toward your private health insurance for you and your dependents.
Income Protection: Anduril covers life and disability insurance for all employees.
Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
Professional Development: Annual reimbursement for professional development
Commuter Benefits: Company-funded commuter benefits based on your region.
Relocation Assistance: Available depending on role eligibility.
Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
Pension plan with employer match.
Superannuation plan.
Company
Anduril Industries
Anduril Industries is a defense technology company that specializes in developing advanced autonomous systems to enhance national security.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$6.25BKey Investors
XPRIZEAlphaTON Capital Corp.Founders Fund
2026-01-29Grant· $0.15M
2025-12-16Corporate Round· $30M
2025-06-05Series G· $2.5B
Leadership Team
Brian Schimpf
Co-Founder and CEO
Joseph Chen
Co-founder
Recent News
Orange County Business Journal
2026-02-04
Orange County Business Journal
2026-02-04
Los Angeles Business Journal
2026-02-03
Company data provided by crunchbase