SMBC Group · 21 hours ago
Head of GTFD - Change Management Director
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$142K/yr - $195K/yr
10+ years expSMBC Group is a top-tier global financial group that offers a diverse range of financial services. They are seeking a seasoned Middle Office leader to oversee Trade Finance operational controls and lifecycle processes while driving process excellence and team culture. The role involves managing operational leadership, process improvement, risk controls, and talent development within the organization.
AdviceBankingFinancial Services
Responsibilities
Own day-to-day Middle Office processes for AR, AP, Trade Loans, and LCs, including trade/transaction capture, verification, confirmations, collateral/eligibility checks, settlements, limit usage monitoring, and lifecycle events
Establish and maintain strong control frameworks: break management, reconciliations, four-eye checks, maker-checker, etc
Serve as escalation point for exceptions, complex structures, sanctions/query triage, and deal level specifics
Partner with Front Office, Credit Risk, Compliance/Sanctions, Legal, Treasury, Technology, and Operations to deliver high-quality outcomes and timely issue resolution
Lead a continuous improvement roadmap
Sponsor and deliver automation (e.g., workflow orchestration, RPA, straight-through processing, API integrations, OCR/IDP for docs, smart checklists, dashboards)
Define and track KPIs/KRIs; implement dashboards for real-time ops health (e.g., SLA adherence, break rates, aged items, etc)
Oversee audit readiness and responses (internal/external), remediation plans, and control testing
Embed data governance and documentation standards for trade records, amendments, collateral, and settlements
Manage and develop a multi-level team; coach managers/leads, build succession, and drive engagement
Establish a robust training curriculum across trade products, documentation, compliance, and systems; implement performance-based objectives
Foster a culture of accountability, inclusion, continuous learning, and psychological safety to support change adoption and excellence
Qualification
Required
10–15+ years in Trade Finance/Middle Office/Operations within a bank or non bank financial institution, including leadership of multi-disciplinary teams
Deep product expertise in AR/AP financing, Trade Loans (including import/export loans), and Letters of Credit (issuance, advising, confirmation, negotiation, reimbursement)
Proven track record delivering process reengineering and automation (e.g., workflow tools, RPA, OCR/IDP, APIs, STP)
Excellent communication, stakeholder management, and executive reporting skills
Benefits
Competitive portfolio of benefits
Annual discretionary incentive award
Company
SMBC Group
SMBC Group is a top-tier global financial group.
10001+ employees
H1B Sponsorship
SMBC Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (160)
2024 (87)
2023 (73)
2022 (44)
2021 (29)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Hirofumi Otsuka
Senior Managing Executive Officer & CEO of Americas Division
Juan Kreutz
Head of Structured Finance Solutions and Deputy Head of the Americas
Recent News
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