American Water · 15 hours ago
Sr Director, Chief Artificial Intelligence Officer
American Water is a leading utility company committed to delivering high-quality water and wastewater services. The Sr Director, Chief Artificial Intelligence Officer is responsible for creating and managing enterprise-wide AI initiatives, driving innovation through AI and machine learning, and fostering a data-driven culture within the organization.
ConsumerWaste ManagementWater
Responsibilities
Teach and lead, all levels of the business, AI tools and techniques
Develop and execute the organization’s AI strategy, ensuring high-quality, secure, and accessible data assets
Lead the deployment of AI and machine learning solutions to enhance business processes, products, and services
Break down silos to promote literacy / fluency across the organization and help establish responsibility and ownership for data quality and security
Drive innovation by identifying opportunities for AI to create and drive value
Collaborate with executive leadership to integrate data and AI initiatives into overall business strategy
Build, lead, and mentor a high-performing data and AI team
Design and develop data an AI organization and operating model, including but not limited to center of excellence (CoE) constructs
Manage relationships with external partners, vendors, standards bodies and research institutions to stay at the forefront of AI advancements
Monitor and evaluate emerging data and AI technologies and methodologies for potential adoption
Ensure ethical AI practices, addressing bias, transparency, and accountability
Contribute to and lead the delivery of business and technology transformation programs
Develop and manage data KPIs/OKRs and lead monthly reviews with executive leadership to align on value and future needs
Report on data and AI initiatives’ performance, impact, and ROI to stakeholders
Qualification
Required
Strong expertise in AI, GenAI, machine learning, deep learning, and related technologies
Deep understanding of data pipelines, management, architecture, and governance frameworks
Knowledge of data privacy laws, regulations in the utilities industry, and ethical AI principles
Familiarity with cloud data platforms, big data technologies, and analytics tools
Awareness of industry standards, trends and emerging AI innovations
Understanding of utilities business operations and strategic planning
Experience with multi-functional, multi-phase transformation programs
Strong cross-functional leadership
Presents data in an organized manner
Ability to develop a strategy and set a vision, and be seen as a thought leader
Confident in presenting to the Executive Leadership Team and the Board of Directors as well as leaders across all business units
Delegates to team members well
Entrepreneurial spirit
Strong adherence to deadlines and commitments
Willing to hold others accountable who are not in line of reporting
Strategic thinker
Strategic thinking and vision setting
Ability to translate complex technical concepts into business language
Good presentation skills engaging a variety of audiences from the frontlines to the ELT
Exceptional leadership, communication, and stakeholder management skills
Strong analytical, problem-solving, and decision-making capabilities
Ethical judgment and integrity in AI deployment
Project management expertise with a focus on large-scale enterprise initiatives
Innovation mindset with a continuous learning approach
Highest personal and professional integrity and strong work ethic
Ability to articulate vision of transformation efforts and a sense of mission
Demonstrated ability to manage adversity and challenging situations
Ability to manage senior relationships across all the Business and Functional areas
Effectiveness in building trust, respect, and cooperation among teams
Proven experience (15+ years) in data management, analytics, and AI development
Demonstrated success (5+ years) in leading cross-functional teams and managing large-scale data and AI projects
Experience in developing and implementing enterprise-wide data strategies
Track record of deploying AI solutions that deliver measurable business value
Experience working with regulatory compliance related to data and AI
Experience working with technology ecosystem vendors (e.g., AWS, Azure, Google, Snowflake, Databricks, others)
SAP experience is a plus
Prior experience in utilities or understanding of the utilities industry is preferred
Master's or Doctorate degree in Data Science, Computer Science, Artificial Intelligence, Machine Learning, or related fields
Additional certifications in Data Management, AI, or related areas (e.g., Certified Data Management Professional, AWS Certified Machine Learning – Specialty)
Certified Data Management Professional
Preferred
SAP experience is a plus
Prior experience in utilities or understanding of the utilities industry is preferred
Benefits
401(k)
Defined Contribution Plan
Employee Stock Purchase Plan
Medical
Prescription
Dental and vision coverage
Disability
Paid time off
Life insurance
Voluntary benefits
Health and wellness programs
Company
American Water
American Water is a waste water utility company.
H1B Sponsorship
American Water has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (8)
2023 (14)
2022 (14)
2021 (15)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$900.57MKey Investors
Water Research Foundation
2024-02-21Grant· $0.57M
2023-06-27Post Ipo Debt· $900M
2017-11-29Post Ipo Equity
Leadership Team
Recent News
Company data provided by crunchbase