Heritage Christian Services · 15 hours ago
Respite Intake / Program Coordinator
Rochester, New York Metropolitan Area
Full-time
Onsite
Mid, Senior Level
$23/hr - $27/hr
5+ years expHeritage Christian Services is dedicated to supporting individuals with intellectual and developmental disabilities, and they are seeking a Respite Intake/Program Coordinator. This role involves coordinating intake for respite programs, managing budgets and life plans, and providing support to program managers to ensure compliance and effective communication within the organization.
CommunitiesFamilyNon ProfitWellness
Responsibilities
Provides clear and timely communication with Respite leadership, family/guardians, care coordinators, fiscal intermediary’s, brokers, OPWDD, HCS clinical supports and other supports as deemed necessary for the intake process
Provide information on respite services to individuals, family members, and care coordinators. You serve as the first and primary person of communication for all respite programs to family, care coordinators and other interested parties
Provide respite application and associated paperwork to interested individuals, family members, and care coordinators
Review initial respite applications and intake paperwork for completeness/thoroughness and to determine if we can safely provide respite services to the individual
Identify additional information that needs to be obtained and follow up with families/MSCs to obtain information
Create/maintain UNR for each individual applying for/on the waiting list for respite services including correspondence regarding the intake process and required documentation
Inform Director of Respite Services when all necessary intake paperwork has been obtained for the individual and forwarding the file for review
Coordinate tours and intake visits at the respite programs as needed
Maintains all communication regarding to intake/Lifeplans/Self-directed budgets to families and care coordinators
Coordinates and communicates with each program manager throughout the intake process to ensure a smooth transition and adherence to all compliance requirements
Annually, to help with all duties related to operation of Camp Heritage including review of applications, selection of campers, obtain all required paperwork from families and care coordinators, complete Advanced First Aid and CPR training and all other Department of Health requirements. Must be available to work camp week
Maintain electronic documentation records for all respite programs, including scanning and uploading hard copies of documentation to Therap when needed
Maintain tracking and compliance of all Self-Directed budgets
Maintain tracking and compliance of all Life Plans
Provide direct support at program sites as needed
Ensure health and safety needs of the respite participants are addressed and met
Participate in staff meetings and other treatment or staff related meetings
Serves in agency committees as assigned
Ensure that the Agency Policy and Procedures are carried out appropriately in each program
Ensures compliance with all required trainings. Participates in required trainings/leadership development
Qualification
Required
At least 5 years' experience in a position that serves people with intellectual and/or developmental disabilities required
Minimum of High School diploma or high school equivalency; college experience preferred
At least 2 years of Administrative experience
Must demonstrate exemplary verbal and written communication skills as well as organizational skills
Experience in Microsoft Word, Outlook, Excel and Powerpoint required
Ability to maintain composure and remain objective even when dealing with emotional topics, and facilitate crucial conversations when needed
Ability to create and maintain a positive and inclusive work environment built on respect
Valid driver's license that meets Heritage Christian Services' motor vehicle record standards, and reliable transportation to and from work
Ability to work direct care if needed
Must be available Monday-Friday until 6:00pm if needed
Physical ability to lift (over 50lbs) and assist people with any needed personal care; ability to follow through with SCIP-R physical intervention training procedures as needed
Preferred
College experience preferred
Experience in Therap and ADP preferred
Flexibility is preferred
Company
Heritage Christian Services
Heritage Christian Services is a community center that delivers strategic direction in offering a wide range of services for people.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Marisa Geitner
President and CEO
Recent News
Rochester Business Journal
2025-08-29
Rochester Business Journal
2025-05-28
Rochester Business Journal
2025-03-14
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