Market America, Inc. · 12 hours ago
Social Media Community Manager
United States
Full-time
Remote
Mid, Senior Level
4+ years expMarket America | SHOP.COM is a product brokerage and Internet marketing company specializing in One-to-One Marketing. They are seeking an experienced Social Media Community Manager to manage daily social media content, implement trends, and measure effectiveness through analytics.
E-CommerceMarketingOnline PortalsRetail
Responsibilities
Plan & develop a social media content calendar for relevant platforms including Facebook, Instagram, Tik Tok, and LinkedIn)
Leverage measurement tools to provide progress reports and mine insights, while continually finding ways to improve on those metrics through testing and new initiatives
Work jointly with partner store team and digital campaign marketing teams to use promotional campaigns to amplify company messages and partnerships
Respond to customers on social media (customer care best practices & engagement)
Ensure all online efforts and messaging are consistent with the values, overall story, and voice
Some evening and weekend work will be required due to the “always on” nature of social media
Qualification
Required
4+ years professional experience managing high profile social media accounts: personal brand and/or e-commerce preferred
Understanding of social media KPIs; Assist with tracking and interpreting metrics to enhance user engagement, suggest content optimization
Intermediate level of Canva or Adobe Photoshop
Intermediate level of mobile and desktop social video editing tools such as Capcut, InShot, Captions App, (or similar video editing tools)
Strong organizational, project management and time management skills
Must be self-motivated but also able to effectively collaborate, work in teams and build good working relationships across multiple stakeholders
Working knowledge and familiarity with WordPress and best SEO blog practices
Ability to multi-task, focus on priorities and maintain attention to detail
Strong organizational and time management skills
Problem solving skills
Self-motivated, with the ability to work in teams and build good working relationships
Excellent interpersonal skills and follow-up skills
Proficient with analytics tools (Google Analytics, FaceBook Analytics, etc.)
An ability to recognize good design and maintain a consistent aesthetic
Strong writing skills
Company
Market America, Inc.
About Market America Worldwide | SHOP.COM Market America Worldwide | SHOP.COM is an award-winning global e-commerce and product brokerage company that specializes in one-to-one marketing and is the creator of the Shopping Annuity®.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Loren Ridinger
Chief Executive Officer
Joe Bolyard
Executive Vice President International Developmenet
Recent News
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