Upstate Medical University · 1 day ago
Outpatient Administrative Specialist - University Internists
Syracuse-Auburn Area
Full-time
Onsite
Entry Level
2+ years expUpstate Medical University is seeking an Outpatient Administrative Specialist to provide clinical administrative support in an ambulatory area. The role involves assisting patients with insurance requirements, obtaining authorizations, and managing check-in and check-out procedures.
EducationMarket ResearchMedical
Responsibilities
Provide clinical administrative support to assigned ambulatory area
Provide information and assistance to patients regarding insurance requirements and services not covered
Obtain insurance authorizations, referrals and denial processes
Assist with patient check-in and check-out procedures
Qualification
Required
Associate's degree and two (2) years relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required
Working knowledge of medical terminology, familiarity with medical coding, and excellent written/oral communication skills required
Computer skills and keyboarding are necessary
Ability to maintain good public relations with patients, visitors, co-workers and other individuals
Preferred
Prior working experience in ambulatory patient care administrative functions including obtaining referrals and insurance authorizations, managing EPIC referral work queues, communicating with outside agencies such as insurance carriers, billing companies and/or other support agencies preferred
Working knowledge of computer systems such as Epic, Word, Outlook, etc. preferred
Company
Upstate Medical University
The State University of New York Health Science Center at Syracuse encompasses a College of Medicine
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Baldrick's Foundation
2023-11-21Grant
Leadership Team
William G. Veit
Assistant vice president for internal audit and enterprise risk management
Recent News
Central New York Business Journal
2025-12-25
Central New York Business Journal
2025-11-05
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