Fidelity Bank · 1 week ago
Principle Business Analyst, Digital Solutions
Merrimack, NH
Full-time
Hybrid
Mid, Senior Level
3+ years expFidelity Bank is seeking a Principal Business Analyst in Digital Solutions to design and deliver intuitive digital service transactions for their Wealth Management teams. This role focuses on enhancing the customer experience by eliminating non-digital activities and supporting a service model that is digitally streamlined.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
No H1B
Responsibilities
Designing solutions for customer-facing associates in Fidelity Wealth
Delivering associate-led, digital service transactions
Eliminating non-digital activity throughout the transaction
Supporting a service model that is digitally straight through
Delivering digital service solutions to scale Wealth business
Qualification
Required
Bachelor's degree required
3-5 years of business analysis experience delivering customer or associate focused digital solutions of high value
Client-obsessed with a passion to solve challenges through a data driven approach
Experience working in an agile team
An affinity for technology and stay up to date on industry innovations
You employ strong story telling skills, conveying the vision and impact of digital solutions through using data and visualization
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase