Mpac Group · 9 hours ago
Field Service Engineer - Americas
Texas, United States
Full-time
Onsite
Mid LevelMpac Group is a company focused on providing technical support for their equipment. The Field Service Engineer is responsible for on-site support, installation, commissioning, and maintenance of Mpac Group's automated packaging machinery, ensuring quality and addressing technical issues as they arise.
Industrial Automation
Responsibilities
Responsible for repairing, modifying, rebuilding and/or debugging Mpac Group supplied equipment on-site or at customer's site
Provides on-site start-up and commissioning assistance for automated packaging machinery provided/sold by Mpac
Upon customer's request or as required by the circumstances of a particular job, provides advice to the customer's personnel on technical issues related to their Mpac Group equipment
Requests approval from supervisor and/or engineering for any design changes or modifications performed to machines in the field, prior to execution
Provides marked-up drawings or sketches of any changes done in the field for the proper update of the machine by Engineering
Performs debugging /assembly/wiring activities, on the floor, as requested by his/her supervisor
Ensures all Mpac Group brand of equipment is delivered to the highest level of quality by dutifully reporting any quality issues observed on Mpac equipment either on the floor or at customer's site
Provides support to Training and in preparing Training Job aids as required and supports the preparation of machine manuals and other related documentation
Qualification
Required
Post-secondary education in mechanical and/or electrical field
Must be able to fluently read mechanical assembly drawings, electrical and pneumatic schematics
Knowledge of problem solving techniques, root cause analysis is an asset
Knowledge and Hands-on experience on A-B Control Logix PLCs
Knowledge and hands-on experience on servo motion controls (A-B Control Logix)
Able to travel (overnight) up to 80% of the time
Four to Six month training period with interaction at Mpac site factories. 2-3 weeks in Mississauga, 4-6 weeks in Wijchen, NL
Preferred
Millwright certificate would be an asset
Experience programming servos is an asset
Basic knowledge and hands on experience with Siemens PLC and Lenze motion controls a definite asset
Working knowledge of Robots and Robotic application
Company
Mpac Group
We design, build and support the machines that assemble and package the products that millions of people around the world depend on.
Founded in 1956
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase