Codebase Inc · 20 hours ago
Automation Test Engineer – Amazon Connect, IVR, Cyara
St. Louis City County, MO
Contract
Onsite
Senior Level
5+ years expCodebase Inc is seeking a skilled Automation Test Engineer with expertise in Amazon Connect, IVR systems, and Cyara. The role involves designing, developing, and executing automated tests to ensure the reliability and performance of contact center solutions.
Information Technology & Services
Hiring Manager
Krishna Murthy
Responsibilities
Design and maintain automated test scripts for Amazon Connect call flows
Use Cyara to simulate real-world voice interactions and stress-test IVR components
Validate performance and functionality of contact center solutions
Integrate API-based tests (e.g., using Postman or custom scripts) for inbound/outbound call simulations
Develop and manage test cases, plans, and suites using QTest
Track defects, analyze test results, and report quality metrics
Collaborate with QA and development teams to resolve issues and improve testing processes
Work with cross-functional teams (developers, product managers, operations) to integrate testing into the CI/CD pipeline
Participate in agile ceremonies and contribute to refining testing strategies
Stay updated on testing trends and best practices
Ensure all test documentation is complete and adheres to industry standards
Contribute to technical documentation and internal training materials
Qualification
Required
5+ years of experience in software testing with a focus on automation
Hands-on experience with Amazon Connect and IVR testing
Proven expertise in Cyara for automated contact center testing
Experience with QTest for test case and defect management
Proficiency in scripting languages like Python, Java, or JavaScript
Familiarity with API testing and CI/CD integration
Strong analytical and communication skills
Preferred
Experience with additional automation tools and frameworks
Knowledge of broader AWS services
Certifications in software testing or QA
Company
Codebase Inc
Codebase Inc. is a strategic IT solutions service provider based in New Jersey, USA.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase