BERPL Technologies · 1 day ago
I.T. Intern
Cincinnati, OH
Internship
Onsite
InternBERPL Technologies is seeking an I.T. Infrastructure Intern for Summer 2026 to support day-to-day operations across core systems and end-user environments. The intern will assist with device setup, troubleshooting, access management, and IT projects, gaining hands-on experience with modern infrastructure tools and practices.
Computer Software
Responsibilities
Provide first-line support for all our family of companies within Berpl Inc
Provide technical assistance for PCs, servers, multi-function devices, and phone systems
Provides initial troubleshooting and follow-up to ensure problems are resolved in a timely fashion
Ensure the support ticketing system is properly managed and processed
Build and deploy Windows client PC desktops and laptops PC and phone equipment add/move/changes, cleaning, and repair
Escalating incidents to the Sr. IT Support Technician and System Administrator
Maintenance of support documentation and asset tracking
Working closely with the Sr. IT Support Technician on projects, which include:
Actively participate in the development and improvement of IT support processes and knowledgebase documentation
Implementing new and updated management and reporting tools Security improvements
Help manage inventory (asset tagging, tracking, and lifecycle updates). Install updates and patches on client PC software, and hardware
Provide technical assistance for all networks and conference room equipment
Qualification
Required
Currently pursuing an Associate's or Bachelor's degree in IT, Computer Science, Cybersecurity, MIS, or similar
Familiarity with Windows (and ideally macOS) troubleshooting basics
Understanding of basic networking concepts (IP addressing, DHCP, DNS, Wi-Fi)
Strong communication skills and a customer-service mindset
Ability to document work clearly and follow processes
Reliable, curious, and willing to learn
Strong customer service values, work ethic, and good communication
Ability to adapt to shifting priorities, demands, and tight timelines
Commitment to growth, learning, and adopting new technology
Benefits
Hands-on, real-world experience supporting and troubleshooting I.T. systems, hardware, and software
Mentorship and guidance from experienced I.T. professionals
Exposure to cross-functional collaboration with teams across the organization to support technology needs
Practical experience that strengthens your technical skills and builds a strong foundation for a career in information technology
Company
BERPL Technologies
BERPL Technologies is at the heart of why you hire outside managed technology: razor-sharp expertise in security, innovation, and efficiency, driving revenue and keeping costs down.
Founded in 2023
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase