Public Service Credit Union, Michigan · 18 hours ago
Information Technology Specialist
ROMULUS,MI,US
Full-time
Onsite
Entry Level
1+ years expPublic Service Credit Union (PSCU) is looking for an IT Support Specialist to provide front-line technical support and help keep our credit union’s systems running smoothly. This role supports hardware, software, network troubleshooting, system maintenance, and user support, while maintaining compliance with security and regulatory standards.
CreditFinancial ServicesProfessional Services
Responsibilities
Serve as first point of contact for IT support requests
Troubleshoot hardware, software, and network issues
Set up and maintain workstations, printers, and other equipment
Manage and document tickets in the helpdesk system
Assist with network monitoring, updates, patches, and security measures
Maintain user accounts, permissions, onboarding/offboarding setups
Support data backups, recovery processes, and basic database maintenance
Respond to security incidents under senior IT guidance
Document procedures and create basic user guides
Participate in system upgrades and technology rollouts
Collaborate with departments on IT needs
Perform other duties as assigned
Qualification
Required
1+ years of IT experience
Associate's degree in IT/Computer Science or relevant certifications (or equivalent experience)
Proficiency with Windows, Office 365, Active Directory, and remote support tools
Basic networking knowledge (TCP/IP, DNS, DHCP, VLAN)
Strong troubleshooting and analytical skills
Familiarity with ticketing systems
Strong communication skills and professional integrity
Reliable attendance and strong work ethic
Team player with a proactive, solutions-focused mindset
Ability to represent and uphold organizational culture
Benefits
Competitive wages
Career growth / Robust training program
Work life balance
Top quality health insurance (Full Time)
Paid Time Off (accrued and available for use immediately)
Paid holidays
Banking hours / Closed on Sunday’s
Tuition Reimbursement
401(K) Plan
Dental & Vision Insurance (Full Time)
Short & Long-Term Disability (Full Time)
Life Insurance (Full Time)
Company
Public Service Credit Union, Michigan
Public Service Credit Union is a community credit union with 11 locations in the Metro Detroit Area.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4.96MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $4.96M
Leadership Team
Melissa Espinoza, CPA
Chief Financial Officer/SVP of Support
Angelo Fanaras
VP/CIO
Recent News
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