Seagate Technology · 1 day ago
Sr. Customer Success Application Engineer (Hybrid)
Shakopee, MN
Full-time
Hybrid
Mid, Senior Level
$93K/yr - $132K/yrSeagate Technology is a leader in storage solutions, and they are seeking a Senior Customer Success Application Engineer to ensure successful new product and technology transitions with customer teams. The role involves driving technical aspects of customer qualification engagements, developing solutions for customer issues, and coordinating with internal teams to meet customer expectations.
Cloud StorageConsumer ElectronicsData StorageFlash StorageHardwareInformation ServicesManufacturingSoftware
Responsibilities
Drive all technical aspects of our customer qualification engagements
Replicate, analyze, and develop solutions in concert with internal engineering teams to address customer issues
Run tests in customer environment to validate drive/system compatibility
Assist in post-qualification customer technical issues
Create and present technical information to internal teams
Work with customer account team to solidify feedback into future product requirements
Coordinate activities of other organizations to ensure customer deliverables meet the customer expectations
Qualification
Required
Demonstrated ability to work across multiple organizations to achieve deadlines and customer satisfaction
High level of personal follow through on commitments
Ability to work flexible hours to support worldwide customers, factories, and design centers
Demonstrated effective written and oral communication skills that develop trust between Seagate and its customers
Demonstrated passion for continuous improvement
Demonstrated experience testing and resolving concurrent, complex highly technical issues
Project management and tracking experience
Bachelor's Degree in Engineering related field (i.e. Electrical, Mechanical, Chemical, Computer Engineering, Materials, Physics, or Information Technology) or equivalent work experience
Preferred
Engineering design experience
Experience dealing with external customer or supplier
Programming experience
Experience with SATA, SAS, and NVMe interfaces and bus analyzers
Storage system level experience
Benefits
Eligibility to participate in discretionary bonus program
Medical
Dental
Vision
Life insurance
Short-and long-term disability
401(k)
Employee stock purchase plan
Health savings account
Dependent care
Healthcare spending accounts
Paid time off
12 holidays
Flexible time off provided pursuant to Seagate policy
A minimum of 48 hours of paid sick leave
16 weeks of paid parental leave
Company
Seagate Technology
Seagate is a data storage and hardware company that offers hard disk drives (HDDs), solid-state drives (SSDs), and other storage solutions.
Founded in 1979
10001+ employees
H1B Sponsorship
Seagate Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (26)
2023 (51)
2022 (77)
2021 (68)
2020 (77)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
ValueAct Capital
2025-05-12Post Ipo Debt· $400M
2025-01-30Post Ipo Debt· $1.3B
2023-09-08Post Ipo Debt· $1.3B
Leadership Team
Dave Mosley
Chief Executive Officer
Stephen Luczo
CEO
Recent News
Sherwood News
2026-01-22
Business Recorder
2026-01-17
Company data provided by crunchbase