Rapid Cycle Solutions, LLC. · 1 day ago
Network Infrastructure Monitoring SME
Washington, D.C., District of Columbia, United States
Full-time
Hybrid
Senior Level
7+ years expRapid Cycle Solutions LLC (RCS) is an innovative small business providing IT and management consulting services to the U.S. Federal Government and commercial clients. They are seeking a Network Infrastructure Monitoring SME to support enterprise network monitoring operations for a federal client, focusing on implementation, dashboard configuration, and maintenance of performance monitoring solutions across a wide area network (WAN).
Cyber SecurityInformation TechnologyManagement ConsultingProject Management
No H1B
U.S. Citizen Only
Responsibilities
Assist in the integration and configuration of network monitoring solutions to improve visibility and performance across the Clients enterprise network
Work with stakeholders to capture monitoring requirements, including alert response times, severity levels, and reporting needs
Support the creation of dashboards and visualizations tailored to Bureau or team-specific use cases
Coordinate with engineers and system owners to implement route and host monitoring configurations
Conduct technical meetings and document configuration efforts, implementation steps, and status updates
Maintain documentation of network monitoring configurations, data paths, and integration status
Help triage and escalate issues related to implementation, system performance, or platform adoption
Participate in testing, validation, and rollout of new monitoring features or enhancements
Support the transition of knowledge and documentation across teams during project handoffs
Qualification
Required
Active Public Trust Clearance or the ability to obtain
U.S. Citizenship required (NO EXCEPTIONS)
Bachelors Degree in Information Systems, Computer Science, or related technical discipline
7+ years of professional IT experience in a network operations, infrastructure, or monitoring support role
Strong familiarity with enterprise WAN environments, monitoring best practices, and performance diagnostics
Hands-on experience supporting the setup or management of monitoring dashboards, alerting logic, or data integration
Ability to work with technical documentation and coordinate implementation tasks with client teams
Experience engaging in system testing, stakeholder meetings, and delivering client-facing reports or updates
Strong written and verbal communication skills
Preferred
ThousandEyes monitoring tool strongly preferred
Masters degree in IT, Computer Science, or related field (may substitute for 2–3 years of experience)
Experience with IT and network monitoring tools such as SolarWinds, ThousandEyes, Datadog, Splunk, AppDynamics, PRTG, Nagios, or similar platforms
Exposure to log aggregation tools, SNMP-based monitoring, or synthetic transaction monitoring
Familiarity with dashboard creation, path visualization, alert tuning, or configuration scripting
Exposure to ATO documentation processes or experience in federal IT environments
Technical certifications such as CompTIA Network+, CCNA, SolarWinds Certified Professional, Splunk Core Certified User, or vendor-specific monitoring credentials
Company
Rapid Cycle Solutions, LLC.
Rapid Cycle Solutions (RCS) is a woman-owned small business that supports federal government agencies with proven technology services and solutions.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bill Engel
Senior Executive and Technology consultant to US federal government
Company data provided by crunchbase