Oakes Auto Inc. · 10 hours ago
IT Support & Hardware Inventory Coordinator
Oakes Auto Group is a family-owned and locally operated dealership group in the Kansas City metro area. The IT Support & Hardware Inventory Coordinator will manage hardware inventory, provide basic software support, and assist with IT tickets, ensuring smooth technology operations across multiple locations.
AutomotiveRetailTechnical Support
Responsibilities
Manage and track all company hardware inventory including laptops, desktops, phones, tablets, and accessories
Handle hardware check-in and check-out for new hires, role changes, and terminations
Assist employees with basic software support and troubleshooting
Monitor, log, and help manage IT support tickets, escalating to our third-party IT partner when needed
Prepare, deploy, collect, and document equipment across multiple locations
Maintain accurate records and documentation related to hardware, software, and user access
Support onboarding and offboarding from a technology standpoint
Coordinate with our external IT provider to ensure timely issue resolution
Qualification
Required
Valid driver's license with a clean or acceptable driving record
Ability to pass a standard background check
Strong reliability and consistent attendance
Comfortable working in a fast-paced, customer-focused environment
Basic computer skills and willingness to learn new systems
Preferred
Prior experience in IT support, hardware management, or inventory control preferred, but not required
Benefits
Health, dental, and vision insurance
401(k) with company match
Paid time off + paid holidays
Employee discounts
Career growth across multiple stores
Tuition reimbursement
Community involvement and volunteer opportunities